3508 results found | Consumers

BIPT requests that bpost rectifies the inadequate compliance with the delivery times

Publications › Press release - 10/10/2016

BIPT requests that bpost rectifies the inadequate compliance with the delivery times

Decision of the BIPT Council of 10 Octobre 2016 on monitoring mail delivery times for the year 2015

Publications › Decision - 10/10/2016

This decision regards the implementation of Articles 32 and 34, 2°, of the Royal Decree implementing Title IV (Reform of the Postal Authority) of the Act of 21 March 1991, i.e. the monitoring and publication of delivery times for the five following services included in the small users basket: domestic priority single piece mail; domestic non priority single piece mail; domestic single piece registered items; domestic single piece parcels; incoming cross-border priority single piece letter post.

Consultation at the request of the BIPT Council of 10 October 2016 regarding the Belgian market for the delivery of (postal) parcels within the framework of e-commerce activities

Publications › Consultation - 10/10/2016

The deadline for replying is 10 November 2016, included. The contact person is Sophie De Schrevel (tel. 02 226 89 56). Address: consultation.sg@bipt.beAnswers shall be sent by e-mail exclusively to the address indicated. The subject of the e-mail shall at least mention the reference " CONSULT-2016-D1 ". The document should clearly state what is confidential.

BEREC Guidelines on the Implementation by National Regulators of European Net Neutrality Rules

Publications › Other - 04/10/2016

The Dutch and French translations are unofficial versions of the BEREC document; the original English version is the only official version.

BIPT publishes the results of its annual survey on the telecom users’ perception_2016

Publications › Press release - 31/08/2016

BIPT publishes the results of its annual survey on the telecom users’ perception

Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)

Publications › Survey - 31/08/2016

Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)

BIPT imposes a decrease of the termination rates for fixed networks in Belgium

Publications › Press release - 30/08/2016

BIPT imposes a decrease of the termination rates for fixed networks in Belgium

Decision of 25 August 2016 – FTR tariffs

Dossier - 30/08/2016

This decision establishes the fixed termination tariffs imposed on operators having significant market power on the fixed termination market. These tariffs replace those set by the decision of 2 March 2012.

Decision of 25 August 2016 on wholesale tariffs for call termination on the public telephone network provided at a fixed location

Publications › Decision - 30/08/2016

Following a strict process and taking into account the European recommendations, BIPT adopted a decision aiming to reduce the fixed networks termination rates. Based on the results of a new cost model BIPT imposes upon the fixed telephony operators a termination rate of 0.092 eurocent/min. starting 1 November 2016.

Decision of the BIPT Council of 16 august 2016 on the information operators provide to the consumers on their user profile

Publications › Decision - 22/08/2016

Here you find the Decision of the BIPT Council of the 16 august 2016 on the information operators provide to the consumers on their user profile.