This website only uses cookies that are necessary for its proper functioning. You cannot block them if you want to have access to this website. BIPT does not use cookies for analytical purposes.

In order to help you keep your expenses under control, the law created an SMS alert mechanism if you exceed your mobile subscription limit.

This system implemented by the operators increases awareness of the cost of mobile electronic communications services in Belgium (another regulation applies to roaming).

  • It concerns post-paid mobile telephony and mobile Internet; 
  • It triggers an alert if you exceed the fixed amount of your subscription fee; 
  • And a second alert if you exceed a threshold beyond the subscription fee that you define with your operator.

By default, this threshold is set at €50 (VAT included) above the monthly fee. However, it is possible to set other values. Some operators may add additional flat rate charges and allow customers to cancel the alerts or to choose other thresholds.

Here are the possibilities offered pursuant to the BIPT decision mentioned below: 

  • You ask to be warned as soon as you reach the subscription fee: subscription fee + €0; OR 
  • You ask to be warned when you exceed the subscription fee by €50: subscription fee + €50; OR
  • You ask to be warned when you exceed the subscription fee by €75: subscription fee + €75; OR 
  • You ask to be warned when you exceed the subscription fee by €100: subscription fee + €100.

For instance, your subscription includes a monthly fee of €20. You exceed it and receive a first alert. If you reach €70, without having made any choice, a second alert will be sent.

Operators are free to combine or separate the messages of the alert mechanism in relation to the messages concerning premium rate numbers and roaming

Please see the Act and the Royal Decree implementing it. 

Newsletter subscription

To receive alerts via email, please enter your email address and your interest(s).

BIPT processes these personal data (e-mail address (possibly your name and forename) and interests) in order to send you these messages; your data will no longer be processed and will be deleted if you unsubscribe from this service.

You will have to confirm your subscription. You can unsubscribe or modify your profile at any time by clicking on the unsubscription link or by contacting us at webmaster@bipt.be.

Learn more about cookies or the protection of your data.

Back to top