The Belgian Institute of Postal Services and Telecommunications is committed to making this website accessible, in accordance with the following legislation : Act of 19 July 2018 on the availability of the websites and mobile applications of public-sector bodies (in French - in Dutch).

This accessibility statement applies to:

Compliance status

This website is in partial compliance due to the non-conformities and exemptions listed below.

Preparation of the statement

An external accessibility audit was conducted. This audit involved a simplified analysis.

You can read this report here.

Non-accessible content

  • Provide a link title that describes the function of the link for an anchor element (H30)
  • Use h1-h6 to identify section headers (H42)
  • Use semantic markup to mark underlined or special text (H49)
  • Use id and header attributes to associate data cells with header cells in data tables (H43)
  • Use the scope attribute to associate header cells and data cells in data tables (H43, H63)
  • Focus visibility (G149, G165, G195, C15, SCR31)
  • Using form elements and links (H91)
  • The cookie notification options do not receive a focus indicator
  • Downloadable documents are not accessible.

Suggested alternatives

  • The BIPT tracks and fixes technical errors in the HTML code; a maximum will be fixed by Q1 2024.
  • Regarding downloadable documents, no alternative is proposed to date. However, if you have any questions or problems accessing such content, you can send an e-mail to


  • Office file formats published before 23 September 2018 that are not necessary for the purposes of active administrative processes concerning tasks carried out by the BIPT (according to Article 1, 4, a), of Directive 2016/2102);
  • Online maps and mapping services (according to Article 1, 4, d), of Directive 2016/2102).

Contact information

If you have any questions or concerns about the accessibility of our site/application, please contact:

If the above-mentioned department does not respond, you can contact the following ombudsman: file a complaint with the Federal Ombudsman.

Improvement plan

  • The BIPT will work to correct a maximum number of HTML code errors by Q1 2024.
  • Consideration will be given to ways of providing more accessible downloadable content.

This statement was drafted on 10 November 2020.
The statement was last reviewed on 7 November 2023.

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