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A bundle or pack is a commercial offer including at least two separate telecommunications services. It can include two, three, four or even five different telecommunications services: fixed telephony, Internet, analogue and/or digital television, mobile telephony or just some of these services.
Nowadays, it is also possible to include several mobile subscriptions.
You have probably understood that there is no single answer to “is a bundle more advantageous?

Here are the points you should focus on when checking if the chosen bundle suits you:  

Included services:  

  • Does the bundle suit your needs: number and type of services included?  
  • Do you need all the components of that bundle? Is a lower price a sufficient argument to subscribe to a quadruple play bundle instead of a triple play bundle?  
  • Does the type of included communications, the type of television, the type of internet connection, the included speed... suit your telecommunications consumption profile?  
  • Do the bundle specifications suit the needs of your family: number of mobile subscriptions? Characteristics of these subscriptions?  

Financially: 

  • You must weigh your desire to have only one bill against the amount of that bill;  
  • If you can benefit from a discount during a number of months, check the amount that will be due each month after this discount period;  
  • Be also sure to check if you can benefit from a discount on the installation, the activation, the rental or purchase of the hardware (modem, etc.). 

It should be noted that the operator must specify the duration of the contract you must take out to benefit from the discount (the duration cannot exceed 24 months).  

If a promotion includes a free device or device at a reduced price, bought from the operator and if you have taken out a fixed-term contract, the operator must annex the repayment table to the contract. The table must show the residual value of the device for each month of the term of the fixed-term contract. The residual value of the hardware must decrease by the same amount each month.  

Example:
You have taken out a 12-month subscription. When signing the contract, you “bought” the hardware for 1 EUR. The table annexed to the contracts indicates:

Month  Residual value
0 120 EUR
1 110 EUR
2 100 EUR
3 90 EUR
4 80 EUR
5 70 EUR
6 60 EUR
7 50 EUR
8 40 EUR
9 30 EUR
10 20 EUR
11 10 EUR
12 0 EUR

You decide to terminate the contract after 8 months. The operator can charge you a compensation of 40 EUR. 

It is rather difficult for an average user to compare the various bundles on the residential market due to their characteristics. Because of this, BIPT launched several tools enabling you to compare them based on objective criteria, i.e. the information sheets and the tariff simulator: 

  • Information sheets are available for each tariff plan on your operator's website (online version) or in stores (paper version). These sheets are mandatory and follow an imposed model. This enables an easier comparison of the tariff plans of one or more operator(s). Before you sign a contract, your operator must give you the sheet corresponding to the tariff plan that you have chosen.
  • To see the whole range of bundles that are offered by the operators which are active on the Belgian residential market, BIPT created a free online tool enabling you to compare tariffs at no cost : www.besttariff.be gathers all the existing tariff plans in a correct and neutral manner. Everything is monitored by the Belgian Institute for postal services and telecommunications (BIPT). Choose your service and specify your postcode as well as the maximum budget. Then choose between a manual or an automated search. Based on these data, we will calculate the most advantageous offer for you, including add-ons and promotions. After a few clicks, you will then get an overview of the different tariffs suited for you. Moreover, this tool allows you to simultaneously display and compare up to five plans of your choice. 

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