• FAQ

    You keep the discount unless one of the following situations applies to you:

    1. you no longer meet the conditions ;
    2. you have changed your contract or tariff plan with the same operator;
    3. you have switched operators;
    4. you have moved as a consequence of which fixed Internet is no longer provided at the same address;
    5. the tariff plan for which you have a social discount is no longer sold by your operator.

  • FAQ

    Depending on the beneficiary’s situation, one or several of the following documents are necessary:

    • a copy of the most recent assesstment notice (Avertissement-extrait de rôle Impôt des personnes physiques et taxes additionnelles/Aanslagbiljet personenbelasting en aanvullende belastingen) sent on a yearly basis by the FPS Finance, for all persons over 18, domiciled at the beneficiary’s address;
    • a certificate of the payment of family allowances, obtained from the family allowances fund;
    • a certificate indicating that the beneficiary has a handicap of at least 66%; this certificate is available at the mutual insurance fund (mutualité/ziekenfonds) or at the FPS Social Security - DG Disabled persons;
    • a certificate of the household composition obtained at the municipal administration (service Population/dienst Bevolking) of the beneficiary;
    • a copy of the ruling (of the justice of peace or of the youth court) indicating that the grandchildren have been entrusted to the beneficiary by a legal decision;
    • a copy of a CPAS/OCMW certificate proving that the beneficiary receives the social integration income in accordance with the Act of May 26, 2002;
    • a certificate and an audiogram of from the otorhinolaryngologist ear, nose and throat specialist proving a minimal hearing loss of 70 dB for the best ear;
    • a certificate of from the ear, nose and throat specialist otorhinolaryngologist proving that the beneficiary has undergone a laryngectomy;
    • a certificate of from the DG Victims of war of the FPS Social Security proving that the beneficiary is a military war blinded.

  • FAQ

    The discounts are laid down in Article 38 of the Annex 1of the Act of 13 June 2005 on electronic communications.

    Several hypotheses are summarised in the table below:

    Categories of beneficiaries Single discount for the installation Monthly discounts
      Fixed telephone connection Subscription fee Communications (fixed, bundle of the subscription fee operator) Total amount of discounts (max. per month)
    + 65 years, disabled, hearing-impaired persons, laryngectomee, military war blinded 50% of the standard price Fixed, Internet or bundle 40% (max. € 8.4) € 3.1* € 11.5
    Ssocial integration income receivers  / Internet : 40 %
    (max. € 8.4)
    € 3.1

    € 11.5 (if Internet)

    or € 3.1

    * NB: if you pay the subscription fee and the communications to two different operators, only the operator providing the communications grants a maximum discount of € 11.5 on the calls.

  • Operational plan 2024

    Publications › Operational plan -
    The annual operational plan translates the strategic goals from the strategic plan into operational goals by means of cards interpreting the strategic goal per strategic axis.
  • FAQ

    Send an e-mail to examen@bipt.be with your last name, first name, postal details (address), your phone number, a copy of both sides of your ID card and a passport-sized photograph (with a white background).

    For the year 2024, the registration fee is €37.59 and is non-refundable.

    In case of an annulment more than one week before the exam or upon presentation of a medical certificate, the registration fee can be moved once to another date.

    For the SRC exam, you must also enclose an SRC training certificate issued by an approved training centre. Attention, it is only valid for one year. After that, the certificate will not be accepted.

    Our department will contact you to propose examination dates. Once your application is registered, you will receive a conformation e-mail mentioning the payment information as well as other information.

    Registration is possible up to two weeks before the examination date, as long as places are available.

  • The BIPT has published an update on the sustainability of the telecom networks in Belgium

    Publications › Press release -
    Operators continue to make efforts to further reduce consumption and CO2 emissions.
  • Consultation on the draft of the operational plan 2024

    Publications › Consultation -
    Consultation on the draft of the operational plan 2024
  • BIPT imposes a € 1,000,000 fine on Telenet

    Publications › Press release -
    The BIPT imposes a € 1,000,000 fine on Telenet for not offering Easy Switch as a standard procedure for subscribers to switch operators at its outlets and thus failing to comply with the Easy Switch obligations.
  • Decision of 19 december 2023 on radio interfaces related to wireless microphones, outside broadcast links, DECT equipment, satellite earth stations and remote controls of professional drones

    Publications › Decision -
    This decision sets out the radio interfaces related to wireless microphones, outside broadcast links, DECT equipment, satellite earth stations and remote controls of professional drones.
  • The BIPT publishes its comparative international price study for 2023

    Publications › Press release -
    The study shows that our country is generally expensive for mobile services, fixed Internet as well as telecom bundles.
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