FAQ I benefit from a social discount on my telecom bill (“old” social tariff). Do I keep that discount after the introduction of the social Internet offer?

I benefit from a social discount on my telecom bill (“old” social tariff). Do I keep that discount after the introduction of the social Internet offer?

You keep the discount unless one of the following situations applies to you:

  1. you no longer meet the conditions ;
  2. you have changed your contract or tariff plan with the same operator;
  3. you have switched operators;
  4. you have moved as a consequence of which fixed Internet is no longer provided at the same address;
  5. the tariff plan for which you have a social discount is no longer sold by your operator.
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