• FAQ

    If you wish to improve the outdoor coverage, in your garden or on the terrace of your restaurant by means of a Wi-Fi router outside, you need to know that only the 2400-2483,5 MHz and 5470-5725 MHz frequency bands are allowed.

    The other bands may only be used for indoor installations.

  • FAQ

    The following associations have been recognised by BIPT:

    • the UBA (Royal Belgian Amateur Radio Union),
    • the VRA (Vlaamse Radio Amateurs),
    • and the UFRC (Union Francophone des Radios Clubs).

    For more information about the dates and locations of the next training sessions, please contact the association of your choice.

  • FAQ

    PLEASE NOTE THAT:

    • Persons finding themselves in one of the situations below and that applied for the social discount (old social rate) before 01/03/2024 can continue to enjoy this discount, with a few exceptions laid down in legislation. From 01 March 2024  you may be eligible for the social Internet offer if you meet the conditions
    • In one and the same household only one person can benefit from either the social discount (old social tariff) or from the social Internet subscription.

    First situation: Persons older than 65

    Summary of the conditions

    Be older than 65:

    In that case two additional conditions have to be met:

    1. Live alone or live together with one or more persons older than 60. In addition it is allowed to live together with one’s children or grandchildren. In that case the grandchildren have to be orphans who have lost both of their parents or who have been entrusted to their grandparents by a court ruling.                
    2. Have a gross taxable income for the entire household that does not exceed the cap set by the RIZIV/INAMI to be eligible for the increased financial intervention for health care.

    Second situation: disability

    Summary of the conditions

    Have a disability of at least 66%: be recognised as a person disabled or unable to work for more than 66% by an administrative or court ruling, be recognised by the FPS Social Security as a person disabled for more than 66% or as a person whose self-reliance is diminished by at least 9 points, or be recognised by the sickness insurance agency to be invalid for more than 66%.

    In that case three additional conditions have to be met:

    1. be older than 18 AND
    2. live alone
      or live together
           -    with maximum two persons
          -    or with relatives or in-laws of the first or second degree (parents, children, grandparents, grandchildren, brothers, sisters, stepparents, stepchildren) AND
    3. have a gross taxable income for the entire household that does not exceed the cap set by the RIZIV/INAMI to be eligible for the increased financial intervention for health care.

    Third situation: guaranteed minimum income

    Summary of the conditions

    Receive a guaranteed minimum income pursuant to the Act of 26 May 2002 on the right to social integration.

    Fourth situation: hearing loss

    Summary of the conditions

    Suffer from at least 70 dB hearing loss in the best ear or live together with a child or grandchild that suffers from at least 70 dB hearing loss in the best ear.

    Fifth situation: laryngectomy

    Summary of the conditions

    Having undergone a laryngectomy or live together with a child or grandchild that has undergone a laryngectomy.

    Sixth situation: military war-blinded

    Summary of the conditions

    Be a military person who has been blinded in war.

  • FAQ

    All you need to know about 5G

    The Regions’ general brief aiming to regulate the protection of the environment also entails the power to adopt measures to prevent and minimise the risks related to the non-ionising radiation. It is therefore the Regions that define the radiation standards (standards for maximum emission) the operators have to comply with. The mobile operators are required to comply with these radiation standards, regardless of the technology they use. 

    The Regions also carry out inspections in the field to verify whether the radiation standards set by them are complied with. 

    For more information or to request radiation measurements, we invite you to contact your regional administration in charge:

    • Brussels Capital Region
      Brussels Environment
      Tel. 02 775 75 75
       
    • Flanders
      Environmental Department of the Flemish Government
      Tel. 02 553 83 50
       
    • Wallonia
      Institut scientifique de service public
      Tel. 04 229 82 35 (info-ISSEP) 

  • FAQ

    All you need to know about 5G

    5G further increases the mobile networks’ capacity for these to be able to continue to digest the still rapidly increasing mobile data traffic. For instance, a tenfold increase has been reported for data traffic in the past 5 years.

    In addition, 5G supports the Internet of Things and new applications, for instance for the automotive industry, health care and media and entertainment.

    5G aims at continuing to improve the mobile networks’ possibilities. Three spearheads can be distinguished in this regard:

    • an increase of the data speed per user and an increase of the mobile networks’ capacity in order to be able to manage the future growth of the mobile traffic. This will result in a better user experience and allow applications requiring more speed, e.g. Ultra-High Definition Video, Augmented Reality and Virtual Reality …;
    • an improved reliability and latency. This allows to develop innovative services, the latency of which is crucial, for instance autonomous driving;
    • an increase of the number of devices that can be connected in a given area. This boosts the growth of the Internet of Things, which allows a more efficient management and follow-up not only in various sectors but in your home environment as well (Smart Homes, Smart Ports, Smart Agriculture ...).

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