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  • E-commerce

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    The postal market has undergone numerous technical and economic changes: The turnover of the postal market grew by 5% in 2018; This rate even increases at around 12.3% for the parcel and express segment; The parcel and express segment is still growing: per capita, a parcel was sent or an express service was used each month (on average) in 2018; In 2018, e-commerce represented 2.7% of the Belgian GDP.
  • FAQ

    Once Brexit enters into force, i.e. on 1 January 2021, the European rules on international communications will no longer apply to calls and SMS messages from Belgium to the United Kingdom (and British numbers).

    This means that when making a call or sending SMS messages from Belgium to the United Kingdom (and British numbers), consumer prices may be much higher than today as operators will no longer have to respect the current tariff ceilings.

  • FAQ
  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

    This means that customs clearance costs will be charged. The agreement between the sender and the addressee will determine who will pay these costs.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 0257/55.555.

  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Deliveries may take longer as additional customs formalities will have to be fulfilled.

    However, most operators apply an electronic procedure for these customs formalities, so that the potential impact on the delivery time should be limited.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 02 575 55 55.

  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

    Parcels from and to the United Kingdom will have to follow the same procedure as that applied to third countries (non-EU countries), such as Canada or the United States. This means that these parcels must be accompanied by a customs form, which is necessary to be processed through customs.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 02 575 55 55.

  • FAQ

    Once Brexit enters into force, i.e. on 1 January 2021, the European roaming rules will no longer apply to the United Kingdom.

    This means that when making a call, sending SMS messages or surfing the Internet from the United Kingdom (to an EU country), consumer prices may be much higher than today given that operators will be allowed to apply a roaming surcharge.

  • Consultation on the draft of the operational plan 2021

    Publications › Consultation -
    Consultation on the draft of the operational plan 2021
  • Belgium 2021-01

    Publications › Microphone & in-ear system frequencies -
    List of frequencies allowed for microphones and in-ear systems - For use throughout Belgium.
  • Tariffs 2021

    Publications › Other -
    With this document you can calculate precisely the fees and charges you will have to pay.

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