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Communication of 2 October 2023 on the results of a survey regarding the consumers’ perception of the Belgian electronic communications market
Publications › Communication -
04/10/2023
Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium. The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market. The survey results are reported annually.
Consumer survey 2023 - Annexes
Publications › Other -
04/10/2023
Annexes to the 2023 consumer survey
National benchmarking 2023 - Mobile
Pages
In order to help consumers, the BIPT uses the example of ten “households”, ten types of users whose needs have been chosen in a varied and differentiated manner.
List of mobile operators
Pages
List of the various operators in the Belgian mobile residential market
Appeal by Sewan of 14 September 2023
Publications › Other -
03/10/2023
By means of its application, Sewan seeks the annulment of the BIPT Council Decision of 4 July 2023 setting the fine imposed on Sewan for non-compliance with certain rules relating to the register of premium-rate numbers.
Protocol between the BIPT and Orange on the exchange of personal data as part of the quality control relating to social tariffs
Publications › Other -
03/10/2023
Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Orange as part of the quality control of the lists of beneficiaries of the telecom social tariff.
Protocol between the BIPT and Mobile Vikings on the exchange of personal data as part of the quality control relating to social tariffs
Publications › Other -
03/10/2023
Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Mobile Vikings as part of the quality control of the lists of beneficiaries of the telecom social tariff.
Protocol between the BIPT and Proximus on the exchange of personal data as part of the quality control relating to social tariffs
Publications › Other -
03/10/2023
Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Proximus as part of the quality control of the lists of beneficiaries of the telecom social tariff.
Protocol between the BIPT and Telenet Group (Base) on the exchange of personal data as part of the quality control relating to social tariffs
Publications › Other -
03/10/2023
Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Telenet Group (Base) as part of the quality control of the lists of beneficiaries of the telecom social tariff.
Protocol between the BIPT and Telenet on the exchange of personal data as part of the quality control relating to social tariffs
Publications › Other -
03/10/2023
Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Telenet as part of the quality control of the lists of beneficiaries of the telecom social tariff.
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