You will find here the list of the various operators in the Belgian mobile residential market:

  • Operators offering monthly subscriptions (postpaid):

  Name of the operator Network used
logo BASE BASE BASE/Telenet
logo Cybernet Cybernet Proximus
logo edpnet Edpnet Belgium Orange
logo Ello Mobile Ello Mobile BASE/Telenet
logo FASTfiber FASTfiber BASE/Telenet
logo Hey! hey! Orange
logo IP Telecom IP Telecom Proximus
logo mega; decorative Mega Orange
logo Mobile Vikings Mobile Vikings Proximus
logo Neibo Neibo Orange
logo netcom; decorative Netcom Proximus
logo Orange Orange Orange
logo Proximus Proximus Proximus
logo Scarlet Scarlet Proximus
logo Tchamba Telecom Tchamba Telecom Proximus
logo Telenet Telenet BASE/Telenet
logo UNDO UNDO Orange
logo United Telecom United Telecom BASE/Telenet
logo VOO VOO Orange*
logo Youfone Youfone Proximus
logo Zuny Zuny** Orange


* VOO is currently migrating its customers to the Orange mobile network, so some of them may still be on the BASE/Telenet network. 
** The mobile subscription must be combined with an internet subscription.

You are a mobile operator active in the residential market and you are not in the lists above? Please contact simultar@bipt.be.

  • Operators that offer prepaid services (prepaid):

  Name of the operator Network used
logo BASE BASE
(Telenet Group)
BASE/Telenet
logo Carrefour Mobile
 
Carrefour Mobile BASE/Telenet
logo Ello Mobile Ello Mobile
(Telecom)
BASE/Telenet
logo JIM Mobile Jim Mobile Proximus
logo Lyca Mobile Lycamobile Proximus
logo Orange Orange Orange
logo Proximus Proximus Proximus

You are a mobile operator active in the residential market and you are not in the lists above?
Please contact
 simultar@bipt.be.

Are you dissatisfied with the quality of the network provided by your current operator?

This list also indicates the mobile network used by each operator. This saves you from experiencing again a possible coverage problem if the new operator you are thinking of choosing uses the same network as the operator you want to leave.

Thanks to the mobile coverage map published by the BIPT, you will be able to assess the coverage quality at your preferred connection location (your home, workplace, or daily railway line, for example).
Quality matters too!

Are you dissatisfied with your current operator’s service?

The BIPT quality barometer contains several indicators enabling you to better understand the quality of the operators’ operational service.

You can compare operators’ performance in terms of respecting the announced installation date, percentage of complaints regarding initial functioning and invoices, failures and malfunctions, repair time, customer service response time and percentage of problems solved on first contact.

But then… how to compare their rates?

By using the free simulator besttariff.be!

This regularly updated tool presents the different tariff plans in a transparent and comprehensive manner. It is easy to use: your consumption data (data, call minutes and/or SMS) can be entered automatically or manually..

Do all mobile operators have a point of sale?

Some operators may not have points of sale and require the consumer to purchase a subscription on the internet via the operator’s website. 

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