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Over-the-top (OTT) services are of great value to consumers and businesses and have an important impact in the electronic communications market. However, due to the absence of legal competences for authorities under the previous Regulatory Framework, this impact has never been quantified.  

In order to identify the metrics and indicators national regulatory authorities may collect to have a better understanding of electronic communication markets, BEREC plans to organise a workshop on a harmonized OTT data collection in the end of 2020 and, consequently, to prepare a report in 2021.  

The initial step for the further work is information gathering on different OTT parameters. BEREC has prepared two questionnaires addressed to providers of interpersonal communications service over the public internet and to providers of video-streaming services. With this information gathering, BEREC aims to understand from providers, what is the information collected internally and, what are the definitions and methods used for such an assessment. The mentioned providers are invited to request an access to the questionnaires.

BEREC will highly appreciate the responses to the questionnaires from the interpersonal communication services providers by 22 May 2020 and, from the video-streaming services providers by 26 May 2020.

BEREC will treat all the responses confidentially.

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