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Directories

The basic regulatory provisions on the directories are laid down in Article 45 of the Electronic Communications Act of 13 June 2005.

This regulatory framework states that:

  • anyone wishing to provide an enquiry service, is obliged to submit a declaration with BIPT;
  • operators providing telephone services have to make their subscribers’ data available to the providers of enquiry services under fair, reasonable and non-discriminatory technical, financial and commercial conditions;
  • providers of enquiry services may only use the data they've received to provide the enquiry services;

A Royal Decree of 27 April 2007 published in the Belgian Official Gazette of 12 July 2007 on the telephone enquiry service determines more in particular the content and form of the declaration that has to be made when someone wishes to provide an enquiry service.

An Opinion of 18 February 2009 defines the terms to be met by operators providing telephone services to communicate the data of their subscribers to the enquiry service providers.

Persons having submitted a declaration by virtue of Article 46 of the Act of 13 June 2005 on electronic communications and Article 2 of the Royal Decree of 27 April 2007 on directories are:

  • PROXIMUS
    Boulevard du Roi Albert II, 27
    1030 Bruxelles
  • DE FLAPUIT BVBA
    Bavikhovestraat 5
    8710 Ooigem
  • KAPITOL S.A.
    Chaussée de Saint-Job 506
    1180 Uccle
  • MEDIA BOOKS N.V.
    Veldestraat 48
    9850 Merendree
  • Gemeente Kinrooi
    Breeërsteenweg 146
    3640 Kinrooi
  • UNIZO WEVELGEM
    Roeselarestraat 118
    8560 Wevelgem
  • E.D.A. (EUROPEAN DIRECTORY ASSISTANCE NV)
    Avenue de Tervuren  412
    1150 Bruxelles
  • BERLYSE SPRL
    Galerie du Roi 5
    1000 Bruxelles
  • iDangie BVBA
    Avenue Louise 65
    1050 Bruxelles
  • FCR Media Belgium
    Uitbreidingstraat 82
    2600 Berchem
  • Devriendt Printing
    Veldstraat 20
    8680 Koekelare
  • INOOPA SA
    Rue des Houlonnières 52
    4020 Liège
  • Aztrix NV
    Groeselenbergstraat 180
    1180 Ukkel - België

Directory enquiry services

The basic regulatory provisions concerning directory enquiry services are laid down in Article 46 of the Act of 13 June 2005 on electronic communications.

This regulatory framework provides that:

  • Each person wishing to provide a directory enquiry service shall make a declaration to BIPT;
  • Operators providing telephone services shall make data concerning their subscribers available to providers of directory enquiry services under technical, financial and commercial conditions on a fair, reasonable and non-discriminatory basis;
  • Providers of directory enquiry services may solely use the received data for the provision of directory enquiry services.

A Royal Decree of 27 April 2007 published in the Belgian Official Gazette of 12 July 2007 on telephone directory enquiry services defines, among other things, the content and the form of the declaration to make when a person wishes to provide a directory enquiry service.

An Opinion of 18 February 2009 specifies how operators providing telephony services must provide directory enquiry service providers with data concerning their subscribers.

The persons who have made a declaration pursuant to Article 46 of the Act of 13 June 2005 on electronic communications and Article 2 of the Royal Decree of 27 April 2007 on directory enquiry services are the following:

  • PROXIMUS 
    Boulevard du Roi Albert II, 27
    1030 Brussels
  • E.D.A. (EUROPEAN DIRECTORY ASSISTANCE NV)
    Avenue de Tervuren 412
    1150 Brussels
  • iDangie BVBA
    Avenue Louise 65
    1050 Brussels

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