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Once Brexit enters into force, i.e. on 1 January 2021, the European rules on roaming will no longer apply in the United Kingdom.

Wholesale services

Providers of roaming services to roaming customers (hereinafter “roaming services providers”) operating within the EU:

• when they request wholesale access to roaming services, no longer benefit from the obligation for mobile network operators established in the United Kingdom to meet all the reasonable wholesale roaming access requests (Article 3 of the Regulation (EU) No 531/2012);
• will no longer benefit from EU regulation on the maximum wholesale roaming tariffs that the operators of a visited network established in the United Kingdom may charge for providing wholesale roaming services in the European Union (Articles 7, 9 and 12 of the Regulation (EU) No 531/2012). In the event of a Brexit without an agreement, customers must be informed of the new roaming tariffs that apply in the United Kingdom or from an EU country to the United Kingdom.

Retail services

• Operators will no longer be obliged to apply the retail service rules as laid down in European legislation to roaming customers in the United Kingdom. As these rules concern the implementation of Roam-like-at-Home tariffs, operators may, if they so wish, apply rates which are higher than domestic rates to roaming customers in the United Kingdom.
• Operators wishing to no longer apply Roam-like-at-Home tariffs must notify their customers at least one month in advance of the new roaming tariffs which are applicable in the United Kingdom or from a European country to the United Kingdom.
   

On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

This means that customs clearance costs will be charged. The agreement between the sender and the addressee will determine who will pay these costs.

For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 0257/55.555.

On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

Deliveries may take longer as additional customs formalities will have to be fulfilled.

However, most operators apply an electronic procedure for these customs formalities, so that the potential impact on the delivery time should be limited.

For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 02 575 55 55.

On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

Parcels from and to the United Kingdom will have to follow the same procedure as that applied to third countries (non-EU countries), such as Canada or the United States. This means that these parcels must be accompanied by a customs form, which is necessary to be processed through customs.

For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 02 575 55 55.

Once Brexit enters into force, i.e. on 1 January 2021, the European roaming rules will no longer apply to the United Kingdom.

This means that when making a call, sending SMS messages or surfing the Internet from the United Kingdom (to an EU country), consumer prices may be much higher than today given that operators will be allowed to apply a roaming surcharge.

The discounts are laid down in Article 38 of the Annex the Act of 13 June 2005 on electronic communications.

Several hypotheses are summarised in the table below:

* NB: if you pay the subscription fee and the communications to two different operators, only the operator providing the communications grants a maximum discount of € 11.5 on the calls.

If you think you meet the conditions to get the social tariff, you can submit your request to the operator of your choice (without attachments), via one of the contacts points.

If it cannot be automatically established that you effectively meet the conditions, you will receive, after your request to the operator of your choice, a letter from BIPT asking you to send certain documents necessary for the administrative handling to the operator.

No, a PLB is related to a person not to a vessel.

However, you have to register your PLB on the website https://www.406registration.com/

A form is available; please follow the instructions correctly, particularly the requests for documents that are necessary to process your application.

The authorisation is free.

Complete applications are processed in the chronological order of their arrival.

Contacting us is unnecessary; if your file is incomplete, we will ask you to provide us with the missing elements. As soon as you file is processed, you will receive the authorisation via ordinary mail.

Ground stations also need to be covered by an authorisation

We do not issue ICAO (International Civil Aviation Organization) codes: these are four-letter codes for geographic classification which are assigned to each airport around the world.

International Civil Aviation Organization codes

Firstly this 

You can decide to have your number ported immediately or to have it done on a date you agree upon with the new operator.  

Setting a date can be important if you are still bound by a contract or if there are instalments left on a device. Without an agreement on the porting date you risk having to pay a termination fee to your old operator. 

One working day  

Following a visit to your new operator’s store or website or before the porting date set, the new operator checks with the old operator whether everything is technically ready to port the number.  

After the technical validation the number porting takes one working day at the most.  

What if there is a delay?  

If the porting exceeds one working day compared to the date set, you are entitled to a compensation of 3 euros per day of delay. Sometimes the amount is set to 5 euros per day of delay. 

Always ask your new operator for this compensation. Even though you know or suspect that the problem lies with the old operator.  

Do this within 6 months following the number porting. 

In the case of prepaid cards a compensation can be given in the form of extra call credit.