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Spoofing, which is the falsification of telephone numbers, is a big problem having a negative impact on Belgian citizens and businesses.

The BIPT’s new tariff study on mobile services in Belgium shows that annual savings are possible by regularly comparing offers on www.besttariff.be  and by opting for resolutely proactive behaviour.

To help consumers gain a better understanding in a dynamic market where offers change rapidly, the BIPT carries out a national price comparison every year.

In order to help consumers better understand their needs and the offers that meet them, the BIPT takes the example of several types of users whose needs have been established in a varied and differentiated way.

Mila needs 5 GB and 150 call minutes.

Mayssa needs 10 GB and 300 call minutes.

Bloeme needs 20 GB and unlimited call minutes.

Frank needs 50 GB.

Maxime needs 100 GB.

Once or twice a year, BIPT paints a “picture” of the applicable rates on the residential market for electronic communications services. Each year since 2012, BIPT carries out a comparative price study of telecommunications products in Belgium, France, Germany, the Netherlands and the United Kingdom. Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium.