Consumers: 3414 results found Export XML

The trends heralded these past few years, persist in 2015 on the Belgian postal market: a decrease of the letter post and an increase of parcels and express services.

The indicators present in this observatory aim at providing a representation of the market structure intended for all the stakeholders of the postal sector (senders, addressees, operators, various intermediate players, etc.). These indicators allow approaching the market on supply side, the evolution of the universal service provider activity and its competitors, as well as the results of the postal activity in Belgium in terms of quality of service and innovation for the users of these services.

Radio interfaces B01-01 to B01-36, B04-01 to B04-16, B11-01 to B11-07, B13-01 to B13-05 and B17-01 to B17-03

Judgement of the Brussels Court of Appeal of 2 November 2016 annulling the BIPT Council Decision of 10 December 2013 regarding the review of the BRUO, BROBA and WBA VDSL2 reference offers (BRXX 2012)

Appeal from Proximus requesting the annulment of the Decision of Council of the Belgian Institute for Postal Services and Telecommunications (BIPT) of 25 August 2016 regarding the wholesale tariffs for call termination on the public telephone network provided at a fixed location

Appeal for annulment and suspension from Proximus to the Brussels Court of Appeal against the BIPT decision regarding the approval and publication of the specifications ‘One Time Fees’ and ‘Isla Repair’ No 2016/APA/OTF

Scarlet fined by BIPT due to faulty communication about tariff changes

On 1 December 2015, Scarlet changed its tariffs. Some prices were lowered, other prices went up and also a few discounts disappeared. The notice given by Scarlet consisted only in mentioning a “simplification” of the tariffs on the second page of the bills. As a consequence Scarlet subscribers were not duly informed in accordance with the Telecom Act. Therefore BIPT imposes a fine of 15,000 euro on Scarlet. In addition, for those subscribers who were not given notice again in August 2016 either by way of the bill, Scarlet is ordered to make a new announcement in a form other than the bill and to grant them at the same time in accordance with the Telecom Act a new right to cancel the contract free of charge.

This decision concerns the review of the BRUO, BROBA and WBA VDSL2 reference offers. An addendum to this decision was issued on 10 November 2015 and the decision was reviewed on 19 November 2015.

BIPT Council Decision of 6 October 2016 repealing the BIPT Council Decision of 10 December 2013 regarding the review of the BRUO, BROBA and WBA VDSL2 reference offers (BRxx 2012)