Consumers: 3414 results found Export XML

Every three years BIPT publishes a study on the needs of postal users. A survey was conducted with various categories of postal users at the end of 2016 in order to get an overall picture of the consumers’ views regarding the universal postal service in Belgium. The survey aimed to map out consumer needs that might have changed, as well as certain trends from a consumer’s point of view.

Decision regarding the composition of the reconciliation board for 2017.

Opinion of the Belgian competition Council of 14 February 2017 (MTR)

Using this site implies that you accept the terms and conditions of use.

The consultation deals with the technical and operational conditions for the use of radio frequencies in order to offer MCA services. Référence : « CONSULT-2017-A3 » Deadline: until 3 march 2017 Contact person: Michaël Vandroogenbroek (02 226 88 11) Address: consultation.sg@ibpt.be

Deadline: until 17 April 2017 Responses are to be sent to: consultation.sg@bipt.be  Regarding: "CONSULT-2017-E4" Contact person: Jan Vannieuwenhuyse (+32 2 2268759)

Article 126 of the Act of 13 June 2015 on electronic communications, completed by the Royal Decree of 19 September 2013 obliges certain operators to retain identification data, mainly for the benefit of judicial authorities. Once per year these operators have to provide BIPT with statistics on the access to those data by virtue of that Decree. These statistics are then integrated in an official report that is transmitted to the Minister of Justice and the Minister in charge of electronic communications. With a view to transparency towards the public, BIPT publishes a consolidated public version of that report which includes the statistics of all operators for the years 2014 and 2015 on its website. By giving preference to a consolidated and validated communication of the results of the entire sector, by acting out its role as a third-party confidential advisor, bestowed upon BIPT by law, the latter wishes to provide the transparency required to keep the end-user’s trust in the electronic communications services at a high level. This way we also avoid the burden that would befall each operator to have to communicate his own statistics individually, the hypotheses of which would perhaps differ from one operator to another. This includes: the numbers regarding the requests by administrations for the years 2014 and 2105; the number of data transmitted; the numbers regarding the deadlines following which these data have been collected; the requests that have remained unanswered.

In this report BIPT sets out its findings regarding the investigation and the analysis of Proximus’ offers in which zero rating is applied. In the case of zero rating the Internet Service Provider does not consider the data traffic of a specific application or category of applications for the data limit. This results in free data for this specific application or category of applications. In Proximus’ offers, launched on 17 October 2016, customers get zero rating for one favourite app they have to pick from a list of 6 possible applications: Facebook, WhatsApp, Snapchat, Instagram, Twitter or Pokémon Go. BIPT’s first finding is that Proximus doesn’t discriminate (in the sense of the European Regulation regarding open Internet access) between the chosen favourite app and the remaining data traffic when the surf volume included in the allowance is exhausted. Next BIPT concludes, in an analysis that was recommended in the BEREC Guidelines (the European umbrella for telecom regulators), that there are no elements at the moment indicating that the zero rating of apps by Proximus endangers the Internet users’ rights to consult information and content freely, to share it and to use and provide the applications and services of their choice. BIPT nevertheless continues to monitor the numbers regarding the offers of Proximus and the use of apps and will continue to monitor the operators attitude towards open Internet access.

Consultation of the BIPT Council of 17 January 2017 at the request of the Vice-premier and Minister of the Digital Agenda, Telecom and Postal Services on a draft Article of Law regarding the measures to gear the rate of numbers allowing payment service users to block their payment tool to the tariff principles of the Code of Economic Law. Deadline: until 16 February 2017 Replies can be sent to: consultation.sg@ibpt.be Regarding: "CONSULT-2017-A2"

Communication by the BIPT Council of 20 December 2016 regarding the monitoring of the universal telecommunications service 2015-2016