The presentdecision is set within the framework of Article 7, § 2, subsection four, of the Annex to the Act of 13 June 2005 on electronic communications. The goal of the present decision is twofold:

  • the definition of the cases in which the fix times for defects on the access lines are not taken into account for the monitoring of the compliance with the quality requirements as mentioned in Article 7, § 2, of the annex to the ECA, as this regards cases the provider has no control over and that cannot be attributed to an error on his behalf;
  • the definition of the terms and conditions for communication and approval of the causes justifying his non-compliance with his obligations as stated by the universal service provider.

Newsletter subscription

To receive alerts via email, please enter your email address and your interest(s).

BIPT processes these personal data (e-mail address (possibly your name and forename) and interests) in order to send you these messages; your data will no longer be processed and will be deleted if you unsubscribe from this service. Learn more about cookies or the protection of your data.

You will have to confirm your subscription. You can unsubscribe or modify your profile at any time by clicking on the unsubscription link or by contacting us at

Enter your email address and your interest(s):

Back to top