Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Free modem choice
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2024 – Fixed and convergent
National benchmarking 2024 - Mobile
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Compensation for service disruption
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Mobile network indoor coverage
Chargers of the Easee brand
Health / Environment
Frequency plan
Online platforms
The Digital Services Act (DSA)
The Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
Code of conduct+on countering illegal hate speech online
Terrorist content online (TCO)
Terrorist content online (TCO)
What is terrorist content?
What is the European regulation?
What are your rights if your content is unjustly removed?
Competent Belgian authorities and role of the BIPT
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
Faq
Complaints
5G
Construction of infrastructure
News
Operators
FR
NL
DE
EN
Consumers: 3415 results found
Export XML
Search
Draft decision on the restitution of the 3G licence of Telenet Tecteo BidCo
Publications › Consultation -
13/06/2014
The deadline for replying is 11 July 2014, included. The contact person is Michaël Vandroogenbroek (02 226 88 11). Address: consult02@bipt.be. Answers shall be sent by e-mail exclusively to the address indicated. The subject of the e-mail shall at least mention the reference "Consult-2014-F2".
Decision of the BIPT Council on radio interfaces B10-05, B10-06, B10-08 and E27-01
Publications › Decision -
13/06/2014
Radio interfaces B10-05, B10-06, B10-08 and E27-01.
Procedure for granting rights of use available in the 900 MHz and 1800 MHz bands : information memorandum
Publications › Other -
12/06/2014
This memorandum provides informal information to those candidates wishing to take part in the procedure for the granting of user rights available for the 900 MHz and 1800 MHz bands. This is for your information only. The existing legislation is binding and takes precedence over the memorandum.
3 candidates for the delivery of recognised newspapers and recognised periodicals
Publications › Press release -
12/06/2014
BIPT has received 3 candidacies for the concession regarding the delivery of recognised newspapers and recognised periodicals. The deadline for candidacies was 11 June 2014. The Belgian State will now evaluate the candidacies and invite the selected candidates to submit an offer
Stimulation of the mobile broadband take-up in Belgium
Publications › Other -
11/06/2014
In this study BIPT had examined how mobile broadband penetration could be promoted in Belgium. This study builds on an earlier study from 2010 about mobile data use in Belgium. In the meantime because of increasing competition and price cuts the market situation has evolved considerably. A number of questions are still very topical in this context: How does the Belgian broadband penetration position itself nowadays in Europe? What factors can explain the current position? What bottlenecks still remain? And above all: what recommendations and action points can be deduced from this?
8 recommendations to promote mobile broadband take-up in Belgium
Publications › Press release -
11/06/2014
Brussels, 11 June 2014 – Mobile broadband penetration has risen from 16% (2011) to 45.7%. This means that over 45% of all mobile users also use mobile data on their smartphones or tablets. Despite catching up Belgium is still below the EU average (62.4 %). Although mobile broadband use has grown significantly in the past 2 years, there are still a number of bottlenecks, such as the emission standards, taxes on mobile infrastructures, information to consumers that still curb the growth of mobile broadband in Belgium. Therefore, in a study carried out by IDATE Consulting for BIPT, 8 recommendations are made to promote mobile broadband penetration in Belgium.
Consultation held by the BIPT Council on 27 May 2014 regarding the draft communication of BIPT on the issue of the identification of the postal service provider having treated the item
Publications › Consultation -
04/06/2014
In accordance with the Postal Act (Article 148bis, §2 of the Act of 21 March 1991), postal service providers shall commit themselves to comply with "the obligation to make it possible for the population to identify the persons in charge of the delivery of postal items and ensure that the postal items, with the exception of newspapers, bear a mark allowing the identification of the service provider that treated this item". By virtue of the legal prescription, each postal service provider involved in the transport process of postal items should therefore mark the postal items in order to allow its identification. However, this marking obligation can make the operational processes more complex and therefore result in additional costs. BIPT wishes to obtain the opinion of the different parties (operators, consumer associations, etc.) concerned by this marking issue. Answers to this consultation are expected during the four weeks of this publication, by Wednesday, 2 July 2014 at the latest.
Consultation of 23 May 2014 requested by the BIPT Council regarding its draft communication about the obligation to notify oneself as an operator to BIPT
Publications › Consultation -
28/05/2014
The purpose of this communication is to explain the notion of "operator" as well as the hypotheses in which a person has to submit a notification to BIPT as an operator. This communication is not exhaustive and will evolve according to the specific cases BIPT will be confronted with, the feedback from stakeholders and the need to study certain notions in depth. This communication is based on the principles that apply. This does not exclude the fact that in some specific cases BIPT may still adopt ad hoc decisions. To respond to this document, mail to: consult09@bipt.be (reference: consult-2014-E9). Contact Person: Philippe Appeldoorn, First Engineer-Advisor (02 226 88 51).
Decision of 20 May 2014 – Administrative fine imposed on Belgacom for non-compliance with the transparency obligation, in the context of the WBA VDSL2 reference offer
Dossier -
26/05/2014
This decision imposes a fine on Belgacom for not having complied with its transparency obligation pursuant to various decisions on the markets for broadband access.
BIPT imposes a 403,000 EUR fine on Belgacom
Publications › Press release -
26/05/2014
The technical specifications in a Belgacom reference offer for business customers did not correspond with the reality observed in the field.
Previous page
1
2
3
4
...
199
200
201
202
(pagination.current)
203
204
205
Next page »
Back to top