Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Free modem choice
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
List of mobile operators
List of fixed and convergent operators
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2025 – Fixed and convergent
National benchmarking 2025 - Mobile
Consumer surveys
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Compensation for service disruption
Spoofing
Fraudulent text messages & calls
Fraudulent SIM swapping
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Mobile network indoor coverage
Chargers of the Easee brand
Health / Environment
Frequency plan
Digital
The Digital Services Act (DSA)
The Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
Access to platform data for researchers
Out-of-court dispute settlement for online platforms
DSA: filing a complaint
Code of conduct+on countering illegal hate speech online
Terrorist content online (TCO)
Terrorist content online (TCO)
What is terrorist content?
What is the European regulation?
What are your rights if your content is unjustly removed?
Competent Belgian authorities and role of the BIPT
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
Faq
Complaints
5G
Construction of infrastructure
News
Operators
FR
NL
DE
EN
Consumers: 3508 results found
Export XML
Search
Decision of the BIPT Council of 13 January 2016 on monitoring mail delivery times for the year 2014 for domestic priority single piece mail, domestic non priority single piece mail, domestic single piece registered items, domestic single piece parcels and incoming cross-border priority single piece letter post
Publications › Decision -
18/01/2016
This decision regards the implementation of Articles 32 and 34, 2°, of the Royal Decree implementing Title IV (Reform of the Postal Authority) of the Act of 21 March 1991, i.e. the monitoring and publication of delivery times for the five following services included in the small users basket: - domestic priority single piece mail; - domestic non priority single piece mail; - domestic single piece registered items; - domestic single piece parcels; - incoming cross-border priority single piece letter post.
BIPT Council Communication of 13 January 2016 on the BIPT follow-up audit of the external BELEX monitoring system of bpost for monitoring the delivery times of domestic priority and non-priority single piece letter post items, and of the internal monitoring system of bpost for domestic registered items and single piece letter postal parcels
Publications › Communication -
18/01/2016
In accordance with the management contract and secondary legislation (the Royal Decree implementing title IV of the Act of 21 March 1991) BIPT monitors the measuring tools mentioned below used to monitor delivery times of the following four services that are part of the small users basket: - domestic priority single piece letter post items; - domestic non-priority single piece letter post items; - domestic registered single piece items; - domestic single piece postal parcels. PwC had been tasked with auditing the postal monitoring systems.
Judgement of the Brussels Court of Appeal of 9 December 2015 stating the withdrawal of Telenet-Tecteo Bidco from its appeals for annulment against:
Publications › Dispute -
07/01/2016
the Decision of the BIPT Council of 5 April 2013 concerning the refusal to grant to Telenet-Tecteo Bidco the postponement of the business offer regarding 3G services until 15 January 2013 and the Belgian population coverage level; the Decision of the BIPT Council of 28 June 2013 imposing an administrative penalty upon Telenet-Tecteo Bidco for non-compliance with Article 4, § 1, of the RD of 18 January 2001
Communication of the BIPT Council of 22 December 2015 regarding the monitoring of the universal telecommunications service 2014-2015
Publications › Communication -
06/01/2016
Communication of the BIPT Council of 22 December 2015 regarding the monitoring of the universal telecommunications service 2014-2015
Radio channel programming for sea and inland navigation
Publications › Other -
06/01/2016
Comments received by BIPT within the framework of the public consultation concerning its draft of the operational plan 2016
Publications › Operational plan -
30/12/2015
Comments received by BIPT within the framework of the public consultation concerning its draft of the operational plan 2016
Operational plan 2016
Publications › Operational plan -
30/12/2015
Operational plan 2016
Communication of the BIPT Council of 22 December 2015 on the results of the 2015 World Radio Conference
Publications › Communication -
24/12/2015
From 2 until 27 November 2015 the World Radio Conference (WRC 15) was held in Geneva. A Belgian delegation, steered by BIPT, participated in this conference. This communication includes a summary of the main results for Belgium.
Residential and business users are open to changes in the traditional universal mail delivery
Publications › Press release -
22/12/2015
Survey conducted among individuals, businesses and public authorities on conventional universal postal delivery
Communication of 8 December 2015 on the realisation of a statistical survey and analysis regarding the preferences, the needs and the willingness to pay of domestic private and professional users of services relating to the universal postal
Publications › Communication -
22/12/2015
In order to guarantee that the universal postal service (UPS) offer optimally meets the demand for postal services, BIPT has organised a study of the needs, preferences and willingness to pay of the UPS users. The study's method is based on the RAND study 'Study on Appropriate Methodologies to Better Measure Consumer Preferences for Postal Services’ of 2011. Following a general inquiry on postal services various scenarios regarding universal postal services were submitted to the respondents through the conjoint analysis method. On that basis the preferences, needs and willingness to pay have been mapped. This mission fits in with Article 133, 1°, of the Act of 21 March 1991.
Previous page
1
2
3
4
...
189
190
191
192
(pagination.current)
193
194
195
Next page»
Back to top