Consumers: 3508 results found Export XML

The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market.

This draft decision regards the analysis of the high-quality access market. BIPT submits for consultation its analysis as well as the appropriate remedies.

Various measures to stimulate competition in this market so that companies also benefit from greater choice are proposed.

BIPT is organising a consultation about the extension of the supply of 0800 numbers. As the administrator of the numbering plan BIPT has to ensure that this plan is administrated as efficiently and effectively as possible. Within this framework BIPT explains in the consultation that it is concerned about the available supply of 0800 numbers. Eight possible solutions are described. BIPT does favour the options that raise efficiency instead of changing the numbering plan. The purpose of this consultation is to obtain feedback from all interested parties about the various options, and to gather any useful remarks so as to choose the best solution. Depending on the choices made further actions will be needed either in the form of amendments to the Royal Decree of 27 April 2007 on managing the national numbering space and the grant and withdrawal of number user rights or of new Ministerial Orders and/or Council Decisions. This document introduces and describes the issue. It contains a number of specific questions, which the stakeholders are asked to answer. Deadline: 8 May 2019.

Appeal for annulment lodged by Proximus against fee owed for the year 2019 for the use of the radio spectrum in the 2.1 GHz frequency band

Frequency coordination in border areas in the frequency bands 698-703 / 753-758 MHz and 733-736 / 788-791 MHz

Judgement of the Market Court of 6 March 2019 declaring admissible the appeal for annulment of 21 January 2019 lodged by 3STARSNET against the BIPT Council Decision of 20 November 2018 regarding the analysis of the market for call termination on the public telephone network provided at a fixed location

This communication replaces the Communication of 15 September 2017 on minimum technical specifications recommended for DAS systems.

In this decision BIPT imposes a 300,000 euro administrative fine on Telenet as the latter did not indicate the Easy Switch ID in a straightforward manner on the invoices of his business customers having subscribed to a tariff plan for “fixed” telephony, Internet and/or television, intended for consumers, during the period from 1 July 2017 until December 2018. Customers have to give that Easy Switch ID to their new operator for the latter to arrange the customer’s entire switch in his place. BIPT found that by only referring to the customer zone to find the Easy Switch ID on the invoices involved, Telenet did not abide by Article 16, second sentence, of the Easy Switch RD and therefore complicated the Easy Switch process for the customers in question.

300,000 euro administrative fine on Telenet