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All postal service providers have to meet a number of minimum requirements, such as: compliance with the essential requirements. These are the conditions that are imposed to guarantee matters such as confidentiality of letter post, data protection, environmental protection, etc.; the ban to transport or deliver items carrying external elements clearly contrary to common decency or public order knowingly; implementation of an internal complaints procedure allowing a fair and swift treatment of complaints in a simple, transparent and not too expensive manner; providing information to users and personnel about the appeal procedure before the Office of the Ombudsman for the Postal Sector and appointing a competent person to represent the operator in his relations with the Office of the Ombudsman for the Postal Sector; identifying the persons in charge of the delivery of postal items to the public and ensuring that the postal items, with the exception of newspapers, bear a mark allowing the identification of the service provider that treated this item.

How can I find the closest post-box and the last post-box clearance?

Bpost’s office network consists of a comprehensive network of postal service points comprising: post offices: postal stops postal points

Importing, marketing, owning, possessing or using jammers is forbidden in Belgium. Placing them on the EU market is also forbidden. Speed radar detectors and TETRA detectors are also radio signal receivers. Using, owning, possessing, importing, selling or even advertising speed radar detectors or TETRA detectors is forbidden in Belgium. You can buy and possess a scanner or receiver. However, you can only listen to the frequencies for which you have received the owner’s authorisation or which can be listened to freely.

The information available on the packaging shall allow the identification of the Member States where national restrictions exist.

Radio equipment that is placed on the EU market is presumed to meet the requirements. Market surveillance authorities such as BIPT ensure that only the radio equipment that is in conformity is placed on the market. However, the buyer must always be careful and check if the equipment he or she buys bears the CE marking and comes with the EU declaration of conformity of the manufacturer. If you buy equipment outside the European market, you may be considered as an importer. In that case, you must guarantee that the equipment is destined for the EU market and that it is in conformity with all the legal requirements.

In order to use these communication systems without any interference a specific frequency needs to be assigned to each user; therefore, it is necessary to apply to BIPT for a licence. However, certain equipment is licence-exempt.

In addition to those regarding radiocommunications, the use of drones is subject to other rules.

The postal items are delivered at home or ‘poste restante’. A delivery ’poste restante’ is done at a charge, except for braille and assimilated postal items.

Any device which can emit and/or receive radio waves is a radio equipment. The legislation provides that radio equipment placed on the market (marketed) must comply with essential requirements: BIPT is tasked with the monitoring of the radio equipment marketed in Belgium. Market monitoring protects the consumer, contributes to fair competition and prevents the marketing of devices that may pose a risk to the population and/or cause harmful interference. additional restrictions may apply to radio equipment in a number of EU Member States.