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  • Access and call origination on mobile

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    This market concerns the wholesale provision of access and call origination on mobile telephony networks. Access and call origination enable virtual operators (MVNO) to use the networks of mobile operators. Access and call origination are generally provided together by mobile operators, so that they can be considered as part of the same market.
  • Monitoring – Miscellaneous

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    Monitoring – Miscellaneous
  • Delivery

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    The postal items are delivered at home or ‘poste restante’. A delivery ’poste restante’ is done at a charge, except for braille and assimilated postal items.
  • Quality

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    All postal service providers have to meet a number of minimum requirements, such as: compliance with the essential requirements. These are the conditions that are imposed to guarantee matters such as confidentiality of letter post, data protection, environmental protection, etc.; the ban to transport or deliver items carrying external elements clearly contrary to common decency or public order knowingly; implementation of an internal complaints procedure allowing a fair and swift treatment of complaints in a simple, transparent and not too expensive manner; providing information to users and personnel about the appeal procedure before the Office of the Ombudsman for the Postal Sector and appointing a competent person to represent the operator in his relations with the Office of the Ombudsman for the Postal Sector; identifying the persons in charge of the delivery of postal items to the public and ensuring that the postal items, with the exception of newspapers, bear a mark allowing the identification of the service provider that treated this item.
  • Tariffs of the universal service provider

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    The universal service provider is subject to a number of tariff obligations. bpost has been initially designated by law as universal service provider until 31 December 2018. bpost continues to provide the universal service on the basis of a management contract concluded with the State for a period of five years, i.e. until 31 December 2023. These tariffs have to be affordable, cost-oriented, transparent, non-discriminatory and identical throughout the entire territory.
  • Bpost network

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    Bpost’s office network consists of a comprehensive network of postal service points comprising: post offices: postal stops postal points
  • BIPT

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    BIPT is the federal regulatory body responsible for regulating the electronic communications market, the postal market, the electromagnetic spectrum of radio frequencies and the radio and television broadcasting in the Brussels-Capital Region.
  • Landmobile

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    This concerns radio communications equipment used in radio communications networks and which is intended for private mobile communications or trunk networks. These devices are subject to a licence issued by BIPT.
  • International communications

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    The operators’ rights and obligations regarding international communications in the European Economic Area (hereafter “EEA”) were introduced by Article 50 of Regulation (EU) 2018/1971 amending Regulation (EU) 2015/2120, and have been applicable since 15 May 2019. These rights and obligations are subject to BEREC Guidelines.
  • Indoor coverage

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    The coverage obligations imposed on the mobile operators only relate to outdoor coverage. Until now, coverage obligations have never been imposed indoors. This will not change in the future.

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