3508 results found | Consumers

Opinion of 16 April 2018 on the 2016 improvement plan and the 2017 action plan following the customer satisfaction survey for the year 2016

Publications › Opinion - 23/04/2018

According to the information it has, BIPT notices that measurements were conducted by bpost in order to determine the level of its customers' satisfaction in 2016 and issues a favourable opinion on the realisation of the 2016 improvement plan and improvement measures considered for 2017.

Interlocutory judgement of 11 April 2018 on the appeal against the BIPT Council Decision of 27 April 2017 imposing an administrative fine upon Nethys for non-compliance with the level of detail of the basic invoice for electronic communications

Publications › Dispute - 19/04/2018

The Market Court decided to ask a question referred to the Constitutional Court on the computation of the 60-day period to file a request against a decision of BIPT.

Interlocutory judgement of 11 April 2018 on the appeal against the BIPT Council Decision of 27 April 2017 imposing an administrative fine upon Brutélé for non-compliance with the level of detail of the basic invoice for electronic communications

Publications › Dispute - 19/04/2018

The Market Court decided to ask a question referred to the Constitutional Court on the computation of the 60-day period to file a request against a decision of BIPT

BIPT Council Decision of 6 April 2018 regarding the extension of a temporary measure imposed upon Lycamobile by virtue of the Decision of 30 March 2018 in the context of the identification of prepaid card end-users

Publications › Decision - 11/04/2018

BIPT Council Decision of 6 April 2018 regarding the extension of a temporary measure imposed upon Lycamobile by virtue of the Decision of 30 March 2018 in the context of the identification of prepaid card end-users

Consultation of the BIPT Council on the draft bill pertaining to various provisions regarding electronic communications

Publications › Consultation - 11/04/2018

Deadline: 14 May 2018. Responses are to be sent to consultation.sg@bipt.be (Ref.: Consult-2018-A9). Contact person: Bernadette Glaude, Advisor (02 226 87 53).

Communication by the BIPT Council of 4 April 2018 regarding the frequency bands for wireless microphones and other PMSE equipment for use as of 1 January 2020

Publications › Communication - 10/04/2018

In 2019 the 700 MHz band will probably be put up for auction. At this moment BIPT assumes that this band will no longer be available for the use by wireless microphones as of the end of 2019. BIPT wishes to anticipate the future clearance of the 700 MHz band today. This communication which is addressed to all PMSE users contains information regarding the situation after 1 January 2020

For the second consecutive year bpost does not meet the objective imposed regarding the delivery times for traditional letter post

Publications › Press release - 03/04/2018

For the second consecutive year bpost does not meet the objective imposed regarding the delivery times for traditional letter post

BIPT Council Decision of 29 March 2018 on the technical characteristics of directional aerials in mobile networks

Publications › Decision - 03/04/2018

Mobile indoor coverage is often not optimal. The tendency to build and renovate energy-efficiently contributes to hindering mobile coverage indoors. In order to improve mobile indoor coverage, users can themselves take a number of steps. One of those possible measures a user can take, is to install fixed directional aerials outside the house. This decision describes the technical characteristics for those directional aerials.

Decision of 15 March 2018 on monitoring mail delivery times for the year 2016

Publications › Decision - 03/04/2018

Decision of 15 March 2018 on monitoring mail delivery times for the year 2016

BIPT Council Decision of 30 March 2018 imposing temporary measures upon Lycamobile in the context of the identification of prepaid card end-users

Publications › Decision - 30/03/2018