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These rules only apply to sales by professionals to private persons (B2C).

For example, an online purchase made by a Belgian consumer on a British or Chinese platform:

• The buyer must pay the VAT on the goods imported into the EU from a third country.
• For goods with a maximum value of € 150 and purchased online outside the EU, the buyer must pay the VAT during the sale, if the seller is registered for the one stop shop (IOSS).
• If the seller is not registered for the IOSS or if the amount of the purchases exceeds € 150 the buyer will in principle have to pay the VAT to the transporter during the delivery.

Please verify whom you buy from and especially whether the VAT and the import duties are included in the selling price, so as to avoid any surprises.
Check your order and your invoice!

More info on the website of the Federal Public Service Finance: for private individuals  //  video private individuals

That is information you can find on your monthly bill.

Once Brexit enters into force, i.e. on 1 January 2021,the European regulatory framework, which results in low wholesale call termination rates, will no longer apply to UE service providers for communications between the EU and the United Kingdom, as of the date of withdrawal. This could lead to higher wholesale tariffs for the termination of calls from the EU to the United Kingdom.

On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

Parcels from and to the United Kingdom will have to follow the same procedure as that applied to third countries (non-EU countries), such as Canada or the United States. This means that these parcels must be accompanied by a customs form, which is necessary to be processed through customs.

For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 0257/55.555.

Once Brexit enters into force, i.e. on 1 January 2021, the European rules on international communications will no longer apply to calls and SMS messages from Belgium to the United Kingdom (and British numbers). As a consequence, operators will no longer be obliged to respect the tariff ceilings provided for in European legislation.

Operators which decide to no longer apply these tariff ceilings must notify their customers one month in advance of the new applicable tariffs.

Once Brexit enters into force, i.e. on 1 January 2021, the European rules on roaming will no longer apply in the United Kingdom.

Wholesale services

Providers of roaming services to roaming customers (hereinafter “roaming services providers”) operating within the EU:

• when they request wholesale access to roaming services, no longer benefit from the obligation for mobile network operators established in the United Kingdom to meet all the reasonable wholesale roaming access requests (Article 3 of the Regulation (EU) No 531/2012);
• will no longer benefit from EU regulation on the maximum wholesale roaming tariffs that the operators of a visited network established in the United Kingdom may charge for providing wholesale roaming services in the European Union (Articles 7, 9 and 12 of the Regulation (EU) No 531/2012). In the event of a Brexit without an agreement, customers must be informed of the new roaming tariffs that apply in the United Kingdom or from an EU country to the United Kingdom.

Retail services

• Operators will no longer be obliged to apply the retail service rules as laid down in European legislation to roaming customers in the United Kingdom. As these rules concern the implementation of Roam-like-at-Home tariffs, operators may, if they so wish, apply rates which are higher than domestic rates to roaming customers in the United Kingdom.
• Operators wishing to no longer apply Roam-like-at-Home tariffs must notify their customers at least one month in advance of the new roaming tariffs which are applicable in the United Kingdom or from a European country to the United Kingdom.