Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Free modem choice
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
List of mobile operators
List of fixed and convergent operators
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2025 – Fixed and convergent
National benchmarking 2025 - Mobile
Consumer surveys
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Compensation for service disruption
Spoofing
Fraudulent text messages & calls
Fraudulent SIM swapping
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Mobile network indoor coverage
Chargers of the Easee brand
Health / Environment
Frequency plan
Digital
The Digital Services Act (DSA)
The Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
Access to platform data for researchers
Out-of-court dispute settlement for online platforms
DSA: filing a complaint
Code of conduct+on countering illegal hate speech online
Terrorist content online (TCO)
Terrorist content online (TCO)
What is terrorist content?
What is the European regulation?
What are your rights if your content is unjustly removed?
Competent Belgian authorities and role of the BIPT
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
Faq
Complaints
5G
Construction of infrastructure
News
Operators
FR
NL
DE
EN
Consumers: 3508 results found
Export XML
Search
Decision of 27 September 2022 regarding the amount of the annual fees for fixed links in the HF band for public radio communication networks
Publications › Decision -
27/09/2022
The decision covers the fixed links in the HF band for public radio communication networks, and in particular the amount of the annual fees.
Consultation on a draft proposal for a Royal Decree amending the Royal Decree of 28 November 2021 on radio access in the 3400-3800 MHz frequency band
Publications › Consultation -
23/09/2022
The draft Royal Decree aims to amend the Royal Decree 3600 MHz to enable operators other than Citymesh and Gridmax to bid for the 3410-3430 MHz frequency block.
Consultation on a draft proposal for a Royal Decree on private broadband radio local area networks
Publications › Consultation -
23/09/2022
The draft Royal Decree aims to enable the BIPT to authorise private local area networks using 4G or 5G technologies in the 3800-4200 MHz frequency band.
Opinion of 30 August 2022 on the proposal for revising Article 29 of the Constitution with a view to extending the confidentiality of correspondence to all forms of private communication
Publications › Opinion -
16/09/2022
Opinion on a proposal for revising Article 29 of the Constitution
ERGP Stakeholder Forum on 30 September in Brussels
News -
15/09/2022
The ERGP Stakeholders Forum is the meeting point for regulators, postal, digital, delivery and e-commerce sector representatives.
Communication of 7 September 2022 regarding an inspection of bpost’s measuring systems within the context of the management contract for services of general economic interest
Publications › Communication -
14/09/2022
The BIPT has been tasked by the legislator with the monitoring of the compliance with several obligations imposed on bpost. From that point of view an inspection took place at the end of 2021 of a sample of services of general economic interest.
Decision of 13 September 2022 on the extension of the 2G and 3G licences
Publications › Decision -
14/09/2022
The 2G and 3G licences expire on 15 September 2021. The draft decision aims at extending the 2G and 3G licences until the end of 2022.
The BIPT publishes the results of its annual survey of the consumers’ perception of the electronic communications market
Publications › Press release -
12/09/2022
The positive trend on the market that has been observed for several years continues: consumer satisfaction has increased for the five items observed (tariffs, customer services, rights, information and billing), more specifically regarding mobile telephony.
Communication of the BIPT Council of 8 September 2022 on the results of a quantitative survey and a statistical analysis regarding the consumers’ perception of the Belgian electronic communications market
Publications › Communication -
12/09/2022
Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium. The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market. The survey results are reported annually.
Communication of 30 August 2022 on the use of analogue/digital channels to ensure implementation of the VHF Data Exchange System (VDES) in the programming of marine VHF radiotelephones
Publications › Communication -
12/09/2022
This communication replaces the communication of 24 May 2018 in order to comply with the CEPT regulation (ECC Decision (19)03 — Harmonised usage of the channels of the Radio Regulations Appendix 18 (transmitting frequencies in the VHF maritime mobile band), which provides for a “cleaning period” to ensure the end of analogue voice telephony on those channels.
Previous page
1
2
3
4
...
69
70
71
72
(pagination.current)
73
74
75
Next page»
Back to top