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End-users, whose telecom service (Internet, TV, fixed or mobile telephony) has suffered a full interruption of at least 8 consecutive hours, are entitled to a compensation from their telecom operator.

List of frequencies allowed for microphones and in-ear systems.

The new BIPT tariff study on Belgian mobile telecommunications services shows that annual savings of up to €312 are possible by comparing offers via www.besttariff.be.

To help consumers gain a better understanding in a dynamic market where offers change rapidly, the BIPT carries out a national price comparison every year.

In order to help consumers better understand their needs and the offers that meet them, the BIPT takes the example of several types of users whose needs have been established in a varied and differentiated way.

Fees & charges calculation.

If you, as a user of an online platform (such as a social network, marketplace or video-sharing platform) do not agree with a decision of that platform, then you can use an out-of-court dispute settlement procedure.

You may choose your modem to connect to your fixed Internet provider, but there are conditions attached to this.

Regardless of the consumption profile, consumers looking for an attractive solution in terms of cost and quality benefit from comparing offers and they should not hesitate to consider choosing different operators for their fixed and mobile needs (mixed solution).

This study compares the prices of the fixed services and convergent bundles offered to residential consumers (the prices mentioned are those applicable on 30 September 2024).