Publications Opinion of 25 January 2022 on the 2020 improvement plan and the 2021 action plan of bpost following the customer satisfaction survey for the year 2020

Opinion of 25 January 2022 on the 2020 improvement plan and the 2021 action plan of bpost following the customer satisfaction survey for the year 2020

The opinion includes:

  • the results of the customer satisfaction survey in 2020;
  • the report on the implementation of the 2020 improvement plan;
  • the 2021 action plan and;
  • the conclusion.

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