Brussels, 14 June 2021 – 4-play has become the most popular telecommunications bundle. This is the conclusion reached by the BIPT in its annual report on the figures of the fixed electronic communications market. However, this bundle including four services (fixed internet, fixed telephony, TV and mobile service) also shows the lowest churn. This, combined with the coronavirus pandemic, increases the role of the Easy Switch procedure, which facilitates the migration to a fixed operator and must ensure greater mobility for customers – and thus increased competition – on the fixed market.
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- FR: Download document "Sur le marché des télécommunications fixes, l'année 2020 a été marquée par des glissements sur le marché des offres groupées et par une diminution de la perte de clientèle"
- NL: Download document "Verschuivingen in de bundelmarkt en een terugval van het klantenverloop kenmerkten de vaste telecommarkt in 2020"