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As commissioned by BIPT (Belgian Institute for Postal Services and Telecommunications) the Louvain-based company M.A.S. (Market Analysis & Synthesis) has performed an elasticity study about the demand for postal services by means of an online survey among private persons, self-employed persons and SMEs, and a written survey addressed to large companies and public services.

A profound knowledge about market elasticities is important for all stakeholders on the Belgian postal market.

This study makes it possible to gain the necessary insight into changes in price or frequency of delivery.

To BIPT this information is essential for the verification of viability of the universal service and indispensable for the annual verification of a potential net cost caused by the provision of the universal service.

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