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In accordance with the management contract and secondary legislation (the Royal Decree implementing title IV of the Act of 21 March 1991) BIPT monitors the measuring tools mentioned below used to monitor delivery times of the following four services that are part of the small users basket: - domestic priority single piece letter post items; - domestic non-priority single piece letter post items; - domestic registered single piece items; - domestic single piece postal parcels. PwC had been tasked with auditing the postal monitoring systems.

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