The BIPT publishes the results of its annual survey about the consumer’s perception of the electronic communications market (2021)

Brussel, 5 October 2021 - In 2021, consumers experienced fewer problems with their operators. Satisfaction regarding the rates for mobile telephony goes up. The use of Internet telephony remains stable but Facebook and WhatsApp lose ground to the competition.

This document is not available in your language. However, you can consult it in the following language: (FR, NL)

FR: Download document "L’IBPT publie les résultats de son enquête annuelle sur la perception du marché des communications électroniques par les consommateurs (2021)"
NL: Download document "Het BIPT maakt de resultaten bekend van zijn jaarlijkse enquête over de perceptie van de elektronische-communicatiemarkt door de consument (2021)"

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