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The purpose of a fraudulent SMS or call is, via a vague message or a dropped call, to have you call a premium rate number in Belgium or abroad. If you do not know the number, check its structure before calling it back or do not call back. Be careful!

You should direct your questions according to the nature of the problem you are experiencing.

Currently, there is no designated geographic universal service provider. Connection to a fixed network is generally charged.

Application form to obtain a license for the use of private radio communications stations

For fixed telephony you need a provider for the connection and a provider for the fixed telephony service (calls).

What kind of helpdesk do I need? Where can I find relevant/useful information? Should the connection be available at all times? Beware: providers promise their best effort, but please check the quality announced and verify whether your provider undertakes to repair defects.

The control of the standard for antennas is the exclusive responsibility of the Regions; each Region has entrusted an administration with this control.

The telecoms operator must Allow you to call, free of charge, the emergency numbers 100, 101 and 112. Please note that this also applies in some cases when you call via the internet, for example via Skype Out. If you use other types of Internet telephony, you must check if you can call these emergency numbers. Allow you to send faxes, free of charge, to the emergency numbers 100, 101 and 112; Check that your location is communicated when you call 100, 101 or 112, so that rescue services directly know from where you call.

It is important that persons with a handicap can be provided with electronic communications equipment adapted to their specific needs. The GARI database includes an overview of mobile apps and equipment (phones, tablets...) that makes electronic communications services more accessible to users with a handicap.

For certain phone or SMS numbers a premium charge applies. These are numbers which give access to information services, games or entertainment services, content of an erotic or sexual nature, and so on.