• Premium calls & SMS

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    For certain phone or SMS numbers a premium charge applies. These are numbers which give access to information services, games or entertainment services, content of an erotic or sexual nature, and so on.
  • International calls & SMS

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    We talk about international communications when you call (with your fixed or mobile telephone) or send an SMS message from Belgium, to a foreign destination. Beware! Do not confuse international communications with roaming, i.e. the use of your Belgian subscription/prepaid card when travelling abroad. This distinction is important because national tariffs are applicable to roaming in the EU (and Norway, Iceland and Liechtenstein). This is not the case for international communications to EU Member States (and Norway, Iceland and Liechtenstein) the price of which is capped but higher than national tariffs.
  • Jammers

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    In Belgium, it is not allowed for private persons to use or possess jammers.
  • Radars

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    A radar is an installation made to search the surroundings for objects (targets) in the air, on land or at sea, by means of radio waves.
  • Market monitoring

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    Any device which can emit and/or receive radio waves is a radio equipment. The legislation provides that radio equipment placed on the market (marketed) must comply with essential requirements: BIPT is tasked with the monitoring of the radio equipment marketed in Belgium. Market monitoring protects the consumer, contributes to fair competition and prevents the marketing of devices that may pose a risk to the population and/or cause harmful interference. additional restrictions may apply to radio equipment in a number of EU Member States.
  • Checks / Interference

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    Radio interference can disrupt and render impossible the proper operation of transmitters and/or receivers. The NCS service of the BIPT (the National Spectrum Monitoring Department) is responsible for "policing the radio waves". Cases of interference can be reported by post, telephone, fax or e-mail. Interference occurring in telephones should first be reported to your telephone operator.
  • Prepaid cards

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  • Delivery

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    The postal items are delivered at home or ‘poste restante’. A delivery ’poste restante’ is done at a charge, except for braille and assimilated postal items.
  • Mobile networks

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    Radio networks are used for communication between mobile and/or portable stations, possibly via base stations by means of voice or data transmission. It is necessary to apply for a licence at BIPT.
  • Quality

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    All postal service providers have to meet a number of minimum requirements, such as: compliance with the essential requirements. These are the conditions that are imposed to guarantee matters such as confidentiality of letter post, data protection, environmental protection, etc.; the ban to transport or deliver items carrying external elements clearly contrary to common decency or public order knowingly; implementation of an internal complaints procedure allowing a fair and swift treatment of complaints in a simple, transparent and not too expensive manner; providing information to users and personnel about the appeal procedure before the Office of the Ombudsman for the Postal Sector and appointing a competent person to represent the operator in his relations with the Office of the Ombudsman for the Postal Sector; identifying the persons in charge of the delivery of postal items to the public and ensuring that the postal items, with the exception of newspapers, bear a mark allowing the identification of the service provider that treated this item.
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