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ERGP press release

The investigation conducted by the Belgian Competition Authority, with the support of the BIPT, on the planned cooperation between Proximus/Fiberklaar and Telenet/Wyre has just reached an important milestone

The Belgian telecom operators continue to make efforts in terms of sustainability but it is difficult to gain a good insight into the impact of these efforts.

Prepaid card users who transfer their mobile numbers to another operator are entitled to a refund of their unused call credit.

Following illegal access to Orange’s IT systems, customer data that could facilitate fraud was accessed.

Proximus and Orange announced to have signed a draft agreement in order to cooperate to roll out fibre optic networks in a part of Wallonia.

The Act of 17 December 2023 which aims to improve the working conditions of parcel deliverers remains applicable following the judgement of the Constitutional Court of 17 July 2025.

The annual statistics report on the electronic communications and television market reveals that in 2024 the sale of fixed broadband via optical fibre climbed to over a half a million lines.

The demand for mobile data connectivity is still rising.

5G is currently available to more than 95% of Belgian households outdoors, covers more than 86% of Belgian households indoors and also provides very good coverage to 69% of them, depending on the mobile operator.