Operators: 3559 results found Search results <![CDATA[Sheet for the Office of the Ombudsman for Telecommunications]]> /index.php/operators/publication/sheet-for-the-office-of-the-ombudsman-for-telecommunications 2024-03-01 00:00 <![CDATA[Sheet for the economic inspection services of the FPS Economy]]> /index.php/operators/publication/sheet-for-the-economic-inspection-services-of-the-fps-economy 2024-03-01 00:00 <![CDATA[Sheet for the Belgian Institute for Postal Services and Telecommunications (BIPT)]]> /index.php/operators/publication/sheet-for-the-belgian-institute-for-postal-services-and-telecommunications-bipt 2024-03-01 00:00 <![CDATA[Sheet for the Centre for Cyber Security Belgium (CCB)]]> /index.php/operators/publication/sheet-for-the-centre-for-cyber-security-belgium-ccb 2024-03-01 00:00 <![CDATA[Cover form to be attached to responses to a public consultation regarding the postal sector]]> /index.php/operators/publication/cover-form-to-be-attached-to-responses-to-a-public-consultation-regarding-the-postal-sector 2024-02-27 00:00 <![CDATA[Social tariff]]> /index.php/consumers/telephone-internet-tv/tariffs/social-tariff 2024-02-27 00:00 <![CDATA[Who can keep the old social tariff (applications made before before 1 March 2024)?]]> PLEASE NOTE THAT:

  • Persons finding themselves in one of the situations below and that applied for the social discount (old social rate) before 01/03/2024 can continue to enjoy this discount, with a few exceptions laid down in legislation. From 01 March 2024  you may be eligible for the social Internet offer if you meet the conditions; 
  • In one and the same household only one person can benefit from either the social discount (old social tariff) or from the social Internet subscription.

First situation: Persons older than 65

Summary of the conditions

Be older than 65:

In that case two additional conditions have to be met:

  1. Live alone or live together with one or more persons older than 60. In addition it is allowed to live together with one’s children or grandchildren. In that case the grandchildren have to be orphans who have lost both of their parents or who have been entrusted to their grandparents by a court ruling.                
  2. Have a gross taxable income for the entire household that does not exceed the cap set by the RIZIV/INAMI to be eligible for the increased financial intervention for health care.

Second situation: disability

Summary of the conditions

Have a disability of at least 66%: be recognised as a person disabled or unable to work for more than 66% by an administrative or court ruling, be recognised by the FPS Social Security as a person disabled for more than 66% or as a person whose self-reliance is diminished by at least 9 points, or be recognised by the sickness insurance agency to be invalid for more than 66%.

In that case three additional conditions have to be met:

  1. be older than 18 AND
  2. live alone
    or live together
         -    with maximum two persons
        -    or with relatives or in-laws of the first or second degree (parents, children, grandparents, grandchildren, brothers, sisters, stepparents, stepchildren) AND
  3. have a gross taxable income for the entire household that does not exceed the cap set by the RIZIV/INAMI to be eligible for the increased financial intervention for health care.

Third situation: guaranteed minimum income

Summary of the conditions

Receive a guaranteed minimum income pursuant to the Act of 26 May 2002 on the right to social integration.

Fourth situation: hearing loss

Summary of the conditions

Suffer from at least 70 dB hearing loss in the best ear or live together with a child or grandchild that suffers from at least 70 dB hearing loss in the best ear.

Fifth situation: laryngectomy

Summary of the conditions

Having undergone a laryngectomy or live together with a child or grandchild that has undergone a laryngectomy.

Sixth situation: military war-blinded

Summary of the conditions

Be a military person who has been blinded in war.
]]> <![CDATA[A family member is eligible for the social Internet offer and wants to make use of it, but I already have a social discount on my telecom bill (“old” social tariff). What now?]]> Per household only one social discount/social Internet offer can be used.

As long as you benefit from the social discount on your telecom bill, your family member is not eligible for the social Internet offer.

So check, before changing, if the social internet offer corresponds to the needs of your household.

]]> <![CDATA[You are entitled to an invoice]]> /index.php/consumers/telephone-internet-tv/rights-and-obligations/invoice/content-of-the-invoice 2024-02-27 00:00 <![CDATA[The social discount on my telecom bill (“old” social tariff) was ended by my operator because my current tariff plan is not sold anymore. What am I to do?]]> You may be eligible for the social Internet offer.

You do not meet the granting conditions or the social Internet offer does not appeal to you?
Go to besttariff.be, the government’s telecom tariff comparison tool, and find the telecom tariff plan that does meet your needs, which may be cheaper for you. All telecom tariff plans available on the market are listed there, ranging from inexpensive to more expensive.

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