This website only uses cookies that are necessary for its proper functioning. You cannot block them if you want to have access to this website. BIPT does not use cookies for analytical purposes.

Given that bpost is the main player on the Belgian postal market, that it is the universal service provider and that it is responsible for a number of services of general economic interest, BIPT considers it necessary to make the result of its monitoring of bpost in 2015 publicly available. This communication concerns certain legal obligations regarding quality, for which the legislator has not defined any specific monitoring tool and which therefore fall under BIPT's general control power. This monitoring took place in 2015 in 130 post offices and 111 Postal Points and concerns, among other things, the provision of oral and written information to users, the accessibility for disabled people and the opening hours.

Newsletter subscription

To receive alerts via email, please enter your email address and your interest(s).

BIPT processes these personal data (e-mail address (possibly your name and forename) and interests) in order to send you these messages; your data will no longer be processed and will be deleted if you unsubscribe from this service.

You will have to confirm your subscription. You can unsubscribe or modify your profile at any time by clicking on the unsubscription link or by contacting us at webmaster@bipt.be.

Learn more about cookies or the protection of your data.

Back to top