This website only uses cookies that are necessary for its proper functioning. You cannot block them if you want to have access to this website. BIPT does not use cookies for analytical purposes.

  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Deliveries may take longer as additional customs formalities will have to be fulfilled.

    However, most operators apply an electronic procedure for these customs formalities, so that the potential impact on the delivery time should be limited.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 02 575 55 55.

  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

    Parcels from and to the United Kingdom will have to follow the same procedure as that applied to third countries (non-EU countries), such as Canada or the United States. This means that these parcels must be accompanied by a customs form, which is necessary to be processed through customs.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 02 575 55 55.

  • FAQ

    Once Brexit enters into force, i.e. on 1 January 2021, the European roaming rules will no longer apply to the United Kingdom.

    This means that when making a call, sending SMS messages or surfing the Internet from the United Kingdom (to an EU country), consumer prices may be much higher than today given that operators will be allowed to apply a roaming surcharge.

  • Consultation on the draft of the operational plan 2021

    Publications › Consultation -
    Consultation on the draft of the operational plan 2021
  • Belgium 2021-01

    Publications › Microphone & in-ear system frequencies -
    List of frequencies allowed for microphones and in-ear systems - For use throughout Belgium.
  • Tariffs 2021

    Publications › Other -
    With this document you can calculate precisely the fees and charges you will have to pay.
  • ERGP press release: - 19th Plenary meeting

    News -
    ERGP - 19th Plenary meeting
  • The BIPT publishes the results of its new benchmarking study on the rates of telecommunications services in Belgium

    Publications › Press release -
    Consumers can make significant savings on their telecommunications bills by comparing the prices applied by the operators on besttariff.be.
  • National benchmarking of the telecommunications services rates in Belgium [Tariffs applied on 11 September 2020]

    Publications › Communication -
    The sixth edition of the national price benchmarking is taking family bundles for the first time into account through 4 new profiles.
  • FAQ

    The discounts are laid down in Article 38 of the Annex the Act of 13 June 2005 on electronic communications.

    Several hypotheses are summarised in the table below:

    Categories of beneficiaries Single discount for the installation Monthly discounts
      Fixed telephone connection Subscription fee Communications (fixed, bundle of the subscription fee operator) Total amount of discounts (max. per month)
    + 65 years, disabled, hearing-impaired persons, laryngectomee, military war blinded 50% of the standard price Fixed, Internet or bundle 40% (max. € 8.4) € 3.1* € 11.5
    Ssocial integration income receivers  / Internet : 40 %
    (max. € 8.4)
    € 3.1

    € 11.5 (if Internet)

    or € 3.1

    * NB: if you pay the subscription fee and the communications to two different operators, only the operator providing the communications grants a maximum discount of € 11.5 on the calls.

    If you think you meet the conditions to get the social tariff, you can submit your request to the operator of your choice (without attachments), via one of the contacts points.

    If it cannot be automatically established that you effectively meet the conditions, you will receive, after your request to the operator of your choice, a letter from BIPT asking you to send certain documents necessary for the administrative handling to the operator.

Newsletter subscription

To receive alerts via email, please enter your email address and your interest(s).

BIPT processes these personal data (e-mail address (possibly your name and forename) and interests) in order to send you these messages; your data will no longer be processed and will be deleted if you unsubscribe from this service.

You will have to confirm your subscription. You can unsubscribe or modify your profile at any time by clicking on the unsubscription link or by contacting us at webmaster@bipt.be.

Learn more about cookies or the protection of your data.

Back to top