Consumers: 40 results found Export XML

In this fifth version of the national price benchmarking, BIPT has adapted the services and profiles that are taken into account to translate the observed developments as well as the foreseeable developments on the market in the relatively short term.

Inquiry about the users’ perception of the Belgian electronic communications market (2018)

Based on the results of the annual consumer survey conducted by BIPT, users were rather satisfied with the services and prices offered. Users found it was sometimes difficult to compare prices and services and often knew nothing of the basic rights regarding telecommunications. The evolution in the use of telecommunications services is worth noting. For example, the use of mobile Internet and some applications thanks to which it is possible to use message and telephony services over the Internet strongly increased.BIPT's tariff simulator has been well received as well as the SMS notification sent once the price cap is reached for mobile telephony.

Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)

As in 2014 and 2015, this study has been conducted by the Teligen division of Strategy Analytics Ltd. The study reports on the prices of services for professionals and small and medium enterprises in Belgium compared with France, Germany, the Netherlands and the United Kingdom. The study uses a basket methodology to compare the telecommunications charges paid by eight types of business entities, which are constructed to represent different combinations of services and usage levels. The analysis considers costs for each business type when services are purchased singly to make up the communications requirements of the business, as well as costs when multiplay offerings are used.

BIPT publishes for the third time a benchmark study of the prices for telecom products in Belgium and our neighbouring countries (the Netherlands, France, Germany and the United Kingdom). That study shows average results for Belgium. Below you will find a survey of the main results from the study.

Annex to the survey: The universal postal service in Belgium: behaviour and wishes of the SMEs and self-employed

Survey: The universal postal service in Belgium: behaviour and wishes of private individuals and SMEs

The universal postal service in Belgium: behaviour and wishes of private individuals (slides)

The universal postal service in Belgium: behaviour and wishes of private individuals: results