Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Mobile network indoor coverage
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 335 results found
Export XML
Search
Communication of 21 November 2023 regarding the Belgian postal services observatory for 2022
Publications › Communication -
23/11/2023
The indicators present in this observatory aim at providing a representation of the market structure intended for all the stakeholders of the postal sector (senders, addressees, operators, various intermediate players, etc.).
The BIPT opens up the modem market
Publications › Press release -
11/10/2023
Users are no longer forced to take their operator’s modem/router when they conclude their Internet subscription.
Non-prior stamp price to rise to €1.46 from 1 January
Publications › Press release -
06/10/2023
These increases are in line with the applicable postal legislation
Annual savings of up to €120 compared to the minimum price you would pay with an incumbent operator thanks to the comparison of mobile service tariffs
Publications › Press release -
06/10/2023
In its latest study based on its tariff simulator bestetarief.be/meilleurtarif.be, the BIPT highlights the consumer-friendly developments observed over the last twelve months on the mobile market, particularly with significant increases in data and the emergence of new formulas.
Results of the benchmarking of mobile service tariffs in Belgium [Tariffs applied in Q3 2023]
Publications › Communication -
06/10/2023
The changing nature of mobile offers proposed by operators should encourage consumers to compare them regularly, to ensure that they do not miss any new, more advantageous solutions since their latest choice.
The BIPT publishes the results of its 2023 survey of the consumers’ perception of the electronic communications market
Publications › Press release -
04/10/2023
In a context of inflation, satisfaction with the tariffs of electronic communications operators is logically declining.
Communication of 2 October 2023 on the results of a survey regarding the consumers’ perception of the Belgian electronic communications market
Publications › Communication -
04/10/2023
Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium. The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market. The survey results are reported annually.
Decision of 29 August 2023 regarding the allocation of the 40,660 MHz – 40,690 MHz spectrum to private radio stations for individual training, technical exchange of messages and studies, used by radio amateurs.
Publications › Decision -
01/09/2023
Decision allowing holders of a class A operator’s certificate to use the frequency spectrum 40.66 MHz – 40.69 MHz
Communication regarding the monitoring of net neutrality in Belgium (period from 1 May 2022 to 30 April 2023)
Publications › Communication -
04/07/2023
In this seventh annual report the BIPT describes all activities it carried out in the field of net neutrality during the period from 1 May 2022 until 30 April 2023 included.
Opinion of 14 March 2023 on the draft resolution regarding the protection of young children against inappropriate online content, submitted to the Chamber of Representatives
Publications › Opinion -
23/06/2023
At the request of the chairman of the Chamber of Representatives’ Committee for Economy, Consumer protection and Digital Agenda, the BIPT issued an opinion on a draft resolution regarding the protection of young children against inappropriate online content that was submitted to the Chamber.
Previous page
1
2
3
4
(pagination.current)
5
6
7
Next page »
Back to top