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All you need to know about 5G

5G further increases the mobile networks’ capacity for these to be able to continue to digest the still rapidly increasing mobile data traffic.

In addition, 5G supports the Internet of Things and new applications, for instance for the automotive industry, health care and media and entertainment.

5G aims at continuing to improve the mobile networks’ possibilities. Three spearheads can be distinguished in this regard:

• an increase of the data speed per user and an increase of the mobile networks’ capacity in order to be able to manage the future growth of the mobile traffic. This will result in a better user experience and allow applications requiring more speed, e.g. Ultra-High Definition Video, Augmented Reality and Virtual Reality…;
• an improved reliability and latency. This allows to develop innovative services, the latency of which is crucial, for instance autonomous driving;
• an increase of the number of devices that can be connected in a given area. This boosts the growth of the Internet of Things, which allows a more efficient management and follow-up not only in various sectors but in your home environment as well (Smart Homes, Smart Ports, Smart Agriculture ...).

Since the entry into force of Brexit on 1 January 2021, the European rules on roaming no longer apply in the United Kingdom.

This means that when you make a call, send text messages or surf the Internet from the United Kingdom (to an EU country), consumer prices may be higher than in an EU country given that operators are allowed to apply a roaming surcharge.

For now, however, certain operators are still applying the “Roam-like-at-home” regime in the United Kingdom on a voluntary basis.

We advise you to check with your operator to find out whether it still applies the "Roam-like-at-home” regime in that country. 

If you install a letterbox you should take account of the following requirements:

• The letterbox must be placed within reach (free, easy and without danger) at the border of the public highway.
• The house number must be visible and legible from the location of the letterbox. If you also have a box number, please mention it clearly visibly and legibly on or near the letterbox concerned.

Standards for letterboxes:

• The letterbox aperture must be at least 23 cm wide and 3 cm high.
• The lower edge of the aperture must be situated at a minimum height of 70 cm and the upper edge of the aperture can be situated at a maximum height of 170 cm above the place from where one usually has access to the letterbox.
• The letterbox must be large enough to be delivered a C4 size unfolded item (229 mm by 324 mm) with a 24 mm thickness without damage.

For full details of the regulations, consult the official texts, available via the following link: Justel database.

My operator pursues a fair use policy for roaming services. What does that entail?

Operators are entitled to pursue a fair use policy for the use of roaming services within the European Union (and associated countries: Iceland, Norway and Liechtenstein).

There are two ways to implement this:

• Over a period of 4 months the operator can monitor your presence and consumption abroad:
  • If your presence and roaming consumption over 4 months exceeds 50%, your operator has to notify you and ask you to change your behaviour;
  • Once you have been notified by your operator, you have 2 weeks to change your behaviour;
  • If your presence and consumption have not changed by the end of those 2 weeks, your operator may apply a surcharge for the roaming services.

• The operator can restrict the mobile Internet roaming consumption (your data). If you roam and exceed the mobile Internet limit your operator set, he can apply a surcharge for mobile Internet use via roaming. 

Upon exceeding the fair use policy (in any which form), the surcharges applied by the operator, may not exceed the following amounts: