Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Free modem choice
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2024 – Fixed and convergent
National benchmarking 2024 - Mobile
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Mobile network indoor coverage
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
Faq
Complaints
5G
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 63 results found
Export XML
Search
National benchmarking of the telecommunications services rates in Belgium [Rates applied on 15 October 2018]
Publications › Survey -
20/12/2018
In this fifth version of the national price benchmarking, BIPT has adapted the services and profiles that are taken into account to translate the observed developments as well as the foreseeable developments on the market in the relatively short term.
Inquiry about the users’ perception of the Belgian electronic communications market (2018)
Publications › Survey -
06/09/2018
Inquiry about the users’ perception of the Belgian electronic communications market (2018)
Inquiry about the users’ perception of the Belgian electronic communications market (2017)
Publications › Survey -
31/08/2017
Based on the results of the annual consumer survey conducted by BIPT, users were rather satisfied with the services and prices offered. Users found it was sometimes difficult to compare prices and services and often knew nothing of the basic rights regarding telecommunications. The evolution in the use of telecommunications services is worth noting. For example, the use of mobile Internet and some applications thanks to which it is possible to use message and telephony services over the Internet strongly increased.BIPT's tariff simulator has been well received as well as the SMS notification sent once the price cap is reached for mobile telephony.
Consultation 2017 on the draft Royal Decree amending the Royal Decree of 18 December 2009 on private radio communications and user rights for fixed networks and trunk networks
Publications › Consultation -
17/05/2017
The deadline for replying is 17 June 2017, included.Address: consultation.sg@bipt.be. The subject of the e-mail shall at least mention the reference "CONSULT-2017-B1”.The contact person is Philippe Appeldoorn 02 226 88 51).
Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)
Publications › Survey -
31/08/2016
Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)
Comparative study into business pricing in Belgium, France, Germany, the Netherlands and the United Kingdom [tariffs February/March 2016]
Publications › Statistics -
14/07/2016
As in 2014 and 2015, this study has been conducted by the Teligen division of Strategy Analytics Ltd. The study reports on the prices of services for professionals and small and medium enterprises in Belgium compared with France, Germany, the Netherlands and the United Kingdom. The study uses a basket methodology to compare the telecommunications charges paid by eight types of business entities, which are constructed to represent different combinations of services and usage levels. The analysis considers costs for each business type when services are purchased singly to make up the communications requirements of the business, as well as costs when multiplay offerings are used.
Opinion of 27 May 2015 on the draft Royal Decree on the making available on the market of radio equipment
Publications › Opinion -
15/06/2016
This draft resulted in the Royal Decree of 25 March 2016 on the making available on the market of radio equipment.
Comparative study price level telecom products in Belgium, France, the Netherlands, Germany and the United Kingdom (Tariffs from August 2014]
Publications › Survey -
22/01/2015
BIPT publishes for the third time a benchmark study of the prices for telecom products in Belgium and our neighbouring countries (the Netherlands, France, Germany and the United Kingdom). That study shows average results for Belgium. Below you will find a survey of the main results from the study.
Draft decision of the BIPT Council on access for radio amateurs to the 472.000 - 476.000 kHz and 70.19000 - 70.4125 MHz frequency bands
Publications › Consultation -
30/05/2013
Draft decision of the BIPT Council on access for radio amateurs to the 472.000 - 476.000 kHz and 70.19000 - 70.4125 MHz frequency bands
Annex to the survey: The universal postal service in Belgium: behaviour and wishes of the SMEs and self-employed
Publications › Survey -
19/11/2007
Annex to the survey: The universal postal service in Belgium: behaviour and wishes of the SMEs and self-employed
Previous page
1
2
3
4
5
6
(pagination.current)
7
Next page »
Back to top