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The purpose of this study is to verify how the price level of telecom products for residential users on the Belgian market compares to the price level of similar products in the countries that surround us.

The BIPT carries out a national price benchmarking each year. This study takes demand as its starting point, i.e. the needs that different types of telecoms service users have to satisfy.

The indicators present in this observatory aim at providing a representation of the market structure intended for all the stakeholders of the postal sector (senders, addressees, operators, various intermediate players, etc.).

The changing nature of mobile offers proposed by operators should encourage consumers to compare them regularly, to ensure that they do not miss any new, more advantageous solutions since their latest choice.

Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium. The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market. The survey results are reported annually.

In this seventh annual report the BIPT describes all activities it carried out in the field of net neutrality during the period from 1 May 2022 until 30 April 2023 included.

At the request of the chairman of the Chamber of Representatives’ Committee for Economy, Consumer protection and Digital Agenda, the BIPT issued an opinion on a draft resolution regarding the protection of young children against inappropriate online content that was submitted to the Chamber.

Communication of 9 June 2023 on the situation of the electronic communications and television market (2022)

Economic situation of the telecoms sector 2022 : data

Economic situation of the telecoms sector 2022: presentation