107 results found | Consumers

Communication by the BIPT council of 13 November 2018 regarding communication on board seagoing vessels in the UHF-band

Publications › Communication - 21/11/2018

This communication regards an update of the Communication by the BIPT Council of 24 January 2017. BIPT recommends to only acquire digital equipment in the future to avoid interference.

Study of 12 September 2018 on the impact of the radiation standards in Brussels on the deployment of mobile networks

Publications › Communication - 22/10/2018

This impact study responds to the requests of the Minister for Telecom and the Brussels Minister for the Environment.

Inquiry about the users’ perception of the Belgian electronic communications market (2018)

Publications › Survey - 06/09/2018

Inquiry about the users’ perception of the Belgian electronic communications market (2018)

Inquiry about the users’ perception of the Belgian electronic communications market (2017)

Publications › Survey - 31/08/2017

Based on the results of the annual consumer survey conducted by BIPT, users were rather satisfied with the services and prices offered. Users found it was sometimes difficult to compare prices and services and often knew nothing of the basic rights regarding telecommunications. The evolution in the use of telecommunications services is worth noting. For example, the use of mobile Internet and some applications thanks to which it is possible to use message and telephony services over the Internet strongly increased.BIPT's tariff simulator has been well received as well as the SMS notification sent once the price cap is reached for mobile telephony.

Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)

Publications › Survey - 31/08/2016

Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)

Opinion of 27 May 2015 on the draft Royal Decree on the making available on the market of radio equipment

Publications › Opinion - 15/06/2016

This draft resulted in the Royal Decree of 25 March 2016 on the making available on the market of radio equipment.

Decision of 12 January 2016 on the composition of the board referred to in the Royal Decree of 5 May 2006 regarding a conciliation procedure before the BIPT for the year 2016

Publications › Decision - 23/01/2016

Decision regarding the composition of the reconciliation board for 2016.

Inquiry about the users’ perception of the Belgian electronic communications market (October 2015)

Publications › Communication - 28/10/2015

Inquiry about the users’ perception of the Belgian electronic communications market (October 2015)

Mobile network monitoring report

Publications › Annual report - 15/07/2015

Mobile network monitoring report

National benchmarking of the telecommunications services rates in Belgium [Rates applied on 09 February 2015]

Publications › Communication - 07/05/2015

For the third consecutive year, BIPT publishes a national price comparison. In total, no less than 252 tariff plans of the Belgian residential market have been analysed in order to enable consumers to compare telecommunications products available on the Belgian residential market in full transparency through 20 pre-established consumer profiles. This year, the study makes it possible to consider the results with and without the effect of promotions. The services analysed are fixed telephony, (prepaid and postpaid) mobile telephony, fixed Internet and fixed triple play.