• FAQ

    Depending on the beneficiary’s situation, one or several of the following documents are necessary:

    • a copy of the most recent assesstment notice (Avertissement-extrait de rôle Impôt des personnes physiques et taxes additionnelles/Aanslagbiljet personenbelasting en aanvullende belastingen) sent on a yearly basis by the FPS Finance, for all persons over 18, domiciled at the beneficiary’s address;
    • a certificate of the payment of family allowances, obtained from the family allowances fund;
    • a certificate indicating that the beneficiary has a handicap of at least 66%; this certificate is available at the mutual insurance fund (mutualité/ziekenfonds) or at the FPS Social Security - DG Disabled persons;
    • a certificate of the household composition obtained at the municipal administration (service Population/dienst Bevolking) of the beneficiary;
    • a copy of the ruling (of the justice of peace or of the youth court) indicating that the grandchildren have been entrusted to the beneficiary by a legal decision;
    • a copy of a CPAS/OCMW certificate proving that the beneficiary receives the social integration income in accordance with the Act of May 26, 2002;
    • a certificate and an audiogram of from the otorhinolaryngologist ear, nose and throat specialist proving a minimal hearing loss of 70 dB for the best ear;
    • a certificate of from the ear, nose and throat specialist otorhinolaryngologist proving that the beneficiary has undergone a laryngectomy;
    • a certificate of from the DG Victims of war of the FPS Social Security proving that the beneficiary is a military war blinded.

  • FAQ

    The discounts are laid down in Article 38 of the Annex 1of the Act of 13 June 2005 on electronic communications.

    Several hypotheses are summarised in the table below:

    Categories of beneficiaries Single discount for the installation Monthly discounts
      Fixed telephone connection Subscription fee Communications (fixed, bundle of the subscription fee operator) Total amount of discounts (max. per month)
    + 65 years, disabled, hearing-impaired persons, laryngectomee, military war blinded 50% of the standard price Fixed, Internet or bundle 40% (max. € 8.4) € 3.1* € 11.5
    Ssocial integration income receivers  / Internet : 40 %
    (max. € 8.4)
    € 3.1

    € 11.5 (if Internet)

    or € 3.1

    * NB: if you pay the subscription fee and the communications to two different operators, only the operator providing the communications grants a maximum discount of € 11.5 on the calls.

  • Operational plan 2024

    Publications › Operational plan -
    The annual operational plan translates the strategic goals from the strategic plan into operational goals by means of cards interpreting the strategic goal per strategic axis.
  • The BIPT has published an update on the sustainability of the telecom networks in Belgium

    Publications › Press release -
    Operators continue to make efforts to further reduce consumption and CO2 emissions.
  • Consultation on the draft of the operational plan 2024

    Publications › Consultation -
    Consultation on the draft of the operational plan 2024
  • BIPT imposes a € 1,000,000 fine on Telenet

    Publications › Press release -
    The BIPT imposes a € 1,000,000 fine on Telenet for not offering Easy Switch as a standard procedure for subscribers to switch operators at its outlets and thus failing to comply with the Easy Switch obligations.
  • The BIPT publishes its comparative international price study for 2023

    Publications › Press release -
    The study shows that our country is generally expensive for mobile services, fixed Internet as well as telecom bundles.
  • The BIPT launches a new parcel tariff comparison tool

    Publications › Press release -
    A comparison tool for basic parcel tariffs has now been added to the site postalpoint.be.
  • Save more than €300 per year by comparing fixed telecom tariffs

    Publications › Press release -
    This is the message of the latest national price comparison study of the BIPT for fixed and convergent telecommunications offers.
  • Inflation hampers postal market growth in 2022

    Publications › Press release -
    For the first time, the volume of letter post fell below 100 per capita on an annual basis.
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