Belgian Institute for Postal Services and Telecommunications
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1993-2023: 30 years of activity
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Consumers: 77 results found
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Operational plan 2024
Publications › Operational plan -
01/02/2024
The annual operational plan translates the strategic goals from the strategic plan into operational goals by means of cards interpreting the strategic goal per strategic axis.
Communication of 19 December 2023 on the sustainability of the telecom networks in Belgium
Publications › Communication -
29/12/2023
The BIPT has published an update on the sustainability of the telecom networks in Belgium.
Communication of 18 December 2023 regarding the comparative study on the prices of telecom services in Belgium and in the neighbouring countries [Tariffs of October 2023]
Publications › Communication -
20/12/2023
The purpose of this study is to verify how the price level of telecom products for residential users on the Belgian market compares to the price level of similar products in the countries that surround us.
Communication of 27 November 2023 on the benchmarking of the fixed service and convergent bundle rates on the residential market [Tariffs applied in Q4 2023]
Publications › Communication -
28/11/2023
The BIPT carries out a national price benchmarking each year. This study takes demand as its starting point, i.e. the needs that different types of telecoms service users have to satisfy.
Communication of 21 November 2023 regarding the Belgian postal services observatory for 2022
Publications › Communication -
23/11/2023
The indicators present in this observatory aim at providing a representation of the market structure intended for all the stakeholders of the postal sector (senders, addressees, operators, various intermediate players, etc.).
Results of the benchmarking of mobile service tariffs in Belgium [Tariffs applied in Q3 2023]
Publications › Communication -
06/10/2023
The changing nature of mobile offers proposed by operators should encourage consumers to compare them regularly, to ensure that they do not miss any new, more advantageous solutions since their latest choice.
Communication of 2 October 2023 on the results of a survey regarding the consumers’ perception of the Belgian electronic communications market
Publications › Communication -
04/10/2023
Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium. The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market. The survey results are reported annually.
Communication regarding the monitoring of net neutrality in Belgium (period from 1 May 2022 to 30 April 2023)
Publications › Communication -
04/07/2023
In this seventh annual report the BIPT describes all activities it carried out in the field of net neutrality during the period from 1 May 2022 until 30 April 2023 included.
Opinion of 14 March 2023 on the draft resolution regarding the protection of young children against inappropriate online content, submitted to the Chamber of Representatives
Publications › Opinion -
23/06/2023
At the request of the chairman of the Chamber of Representatives’ Committee for Economy, Consumer protection and Digital Agenda, the BIPT issued an opinion on a draft resolution regarding the protection of young children against inappropriate online content that was submitted to the Chamber.
The situation of the electronic communications and television market (2022)
Publications › Communication -
14/06/2023
Communication of 9 June 2023 on the situation of the electronic communications and television market (2022)
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