Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Mobile network indoor coverage
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 120 results found
Export XML
Search
Consultation on the draft strategic plan of the BIPT for the 2024-2026 period
Publications › Consultation -
26/03/2024
The BIPT presents its draft strategic plan for the 2024-2026 period.
Communication of 19 December 2023 on the sustainability of the telecom networks in Belgium
Publications › Communication -
29/12/2023
The BIPT has published an update on the sustainability of the telecom networks in Belgium.
Consultation on the draft of the operational plan 2024
Publications › Consultation -
22/12/2023
Consultation on the draft of the operational plan 2024
Decision of 19 december 2023 on radio interfaces related to wireless microphones, outside broadcast links, DECT equipment, satellite earth stations and remote controls of professional drones
Publications › Decision -
20/12/2023
This decision sets out the radio interfaces related to wireless microphones, outside broadcast links, DECT equipment, satellite earth stations and remote controls of professional drones.
Communication of 18 December 2023 regarding the comparative study on the prices of telecom services in Belgium and in the neighbouring countries [Tariffs of October 2023]
Publications › Communication -
20/12/2023
The purpose of this study is to verify how the price level of telecom products for residential users on the Belgian market compares to the price level of similar products in the countries that surround us.
Communication of 27 November 2023 on the benchmarking of the fixed service and convergent bundle rates on the residential market [Tariffs applied in Q4 2023]
Publications › Communication -
28/11/2023
The BIPT carries out a national price benchmarking each year. This study takes demand as its starting point, i.e. the needs that different types of telecoms service users have to satisfy.
Communication of 21 November 2023 regarding the Belgian postal services observatory for 2022
Publications › Communication -
23/11/2023
The indicators present in this observatory aim at providing a representation of the market structure intended for all the stakeholders of the postal sector (senders, addressees, operators, various intermediate players, etc.).
Results of the benchmarking of mobile service tariffs in Belgium [Tariffs applied in Q3 2023]
Publications › Communication -
06/10/2023
The changing nature of mobile offers proposed by operators should encourage consumers to compare them regularly, to ensure that they do not miss any new, more advantageous solutions since their latest choice.
Communication of 2 October 2023 on the results of a survey regarding the consumers’ perception of the Belgian electronic communications market
Publications › Communication -
04/10/2023
Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium. The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market. The survey results are reported annually.
Decision of 29 August 2023 regarding the allocation of the 40,660 MHz – 40,690 MHz spectrum to private radio stations for individual training, technical exchange of messages and studies, used by radio amateurs.
Publications › Decision -
01/09/2023
Decision allowing holders of a class A operator’s certificate to use the frequency spectrum 40.66 MHz – 40.69 MHz
Previous page
1
2
(pagination.current)
3
4
5
Next page »
Back to top