• FAQ

    You have an e-mail address without a domain name from your current telecoms operator

    For instance: you have your own domain name (jean@dupont.be) or you use a Gmail, Hotmail, Yahoo... address.

    You can always keep that e-mail address.

     

    You have an e-mail address with a domain name from your current telecoms operator

    For instance: jean.dupont@skynet.be, jean.dupont@telenet.be...

    You can keep that e-mail address for 18 months. This service is free but you have to request it before the end of your subscription. During that period, you can share your new e-mail address with your contacts. Your operator must offer you one of the following options:

    •    Keep on using your previous e-mail address for 18 months.
    •    Immediately close your previous e-mail address and forward the e-mails sent to the previous address to the new one for 18 months.

    After this 18-month period, the operator may offer the possibility to keep these facilities, but upon your request and against payment. 
     

  • Operational plan 2022

    Publications › Operational plan -
    Operational plan 2022
  • FAQ

    All you need to know about 5G

    The Regions’ general brief aiming to regulate the protection of the environment also entails the power to adopt measures to prevent and minimise the risks related to the non-ionising radiation. It is therefore the Regions that define the radiation standards (standards for maximum emission) the operators have to comply with. The mobile operators are required to comply with these radiation standards, regardless of the technology they use. 

    The Regions also carry out inspections in the field to verify whether the radiation standards set by them are complied with. 

    For more information or to request radiation measurements, we invite you to contact your regional administration in charge:

    • Brussels Capital Region
      Brussels Environment
      Tel. 02 775 75 75
       
    • Flanders
      Environmental Department of the Flemish Government
      Tel. 02 553 83 50
       
    • Wallonia
      Institut scientifique de service public
      Tel. 04 229 82 35 (info-ISSEP) 

  • Opinion of 21 December 2021 regarding the bills reviewing the Constitution with a view to adding the right to an open and/or neutral and/or adequate Internet to Article 23, subsection three, of the Constitution

    Publications › Opinion -
    In this opinion, provided at the request of the Chairwoman of the commissie voor Grondwet en Institutionele vernieuwing van de Kamer van volksvertegenwoordigers (committee in charge of the constitution and institutional renewal of the Chamber of Representatives), the BIPT states that it sees no reason to embed a right to (access to) open and adequate Internet in the Constitution.
  • FAQ

    There are several examination levels, from beginner to advanced.

    • For beginners: 

    Examination C (basic operator certificate) consists of 30 multiple choice questions on the subject matters covered by the manual. 
    A correct answer scores 1 point; a wrong answer or a lack of answer scores 0 point. To pass the exam one has to score 80%. 
    No exemptions are granted on the subject matters.
    To take this exam, you must hold a certificate confirming that you passed a practical test organised by a radio amateur association recognised by the IBPT.

    • For novices: 

    Examination B (novice operator certificate) consists of 38 multiple choice questions on the subject matters covered by the manual (20 questions on the technical aspects, 10 questions on the legislation and 8 questions on the procedures).
    A correct answer scores 1 point; a wrong or a lack of answer scores 0 point. To pass the exam one has to score at least 50% for each component. 
    No exemptions are granted on subject matters.

    • For experts: 

    Examination A (HAREC operator certificate) consists of 48 multiple choice questions on the subject matters covered by the manual (30 questions on the technical aspects, 10 questions on the legislation and 8 questions on the procedures).
    A correct answer scores 1 point; a wrong or a lack of answer scores 0 point. To pass the exam one has to score at least 50% for each component. 
    No exemptions are granted on subject matters.

  • Opinion of 17 August 2021 on the bill No.1983 with a view to tackling dormant contracts

    Publications › Opinion -
    Opinion on the bill with a view to tackling dormant contracts by requiring operators to automatically convert old contracts into more advantageous tariff plans
  • FAQ

    Send an e-mail to examen@ibpt.be with your last name, first name, postal details (address), your phone number and a copy of both sides of your ID card.

    If you wish to take a level C exam, please enclose the certificate of achievement of a practical test organised by a recognised association.

    Our department will contact you to propose examination dates.

    Please note that you must be at least 12 years old to take an exam.

  • Judgement of the Brussels Court of Appeal of 14 April 2021 rejecting as inadmissible due to no legal interest in bringing proceedings the appeals lodged by the non-profit organisation GRAPPE et al

    Publications › Dispute -
    Judgement of the Brussels Court of Appeal of 14 April 2021 rejecting as inadmissible due to no legal interest in bringing proceedings the appeals lodged by the non-profit organisation GRAPPE et al. against the BIPT Decision of 14 July 2020 on the granting of temporary user rights in the 3600-3800 MHz frequency band to five mobile operators.
  • Opinion of 26 March 2021 on a bill amending the Act of 27 February 2019 allowing electronic registered items to be offered on the eBox platform

    Publications › Opinion -
    Opinion of 26 March 2021 on a bill amending the Act of 27 February 2019 allowing electronic registered items to be offered on the eBox platform
  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

    Parcels from and to the United Kingdom will have to follow the same procedure as that applied to third countries (non-EU countries), such as Canada or the United States. This means that these parcels must be accompanied by a customs form, which is necessary to be processed through customs.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 0257/55.555.

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