• More clarity on unlimited surfing

    Publications › Press release -
    The BIPT has published guidelines to clarify the use of the term “unlimited internet”
  • Communication of 21 February 2022 regarding Guidelines for the provision of “unlimited” Internet

    Publications › Communication -
    The BIPT is publishing guidelines to throw some light on the use of the term “unlimited Internet”.
  • Belgium 2022-2

    Publications › Microphone & in-ear system frequencies -
    List of frequencies allowed for microphones and in-ear systems - For use throughout Belgium.
  • Consumption management

    Pages
    In fixed telephony, you generally pay a subscription to the operator's network as well as national (fixed and mobile) and international calls, either during fixed or peak hours. In mobile telephony, you can use a prepaid card, pay a flat rate or pay only for calls actually made. We invite you to find out about your real consumption profile available on the customer area that your operator makes available to its subscribers on its website and to use it manually or automatically in www.meilleurtarif.be, our price comparison tool.
  • Cancelling the contract

    Pages
    Check whether you have a permanent contract or not; this is also specified on your invoice. If you have acquired a free or bargain price appliance from your operator, he can demand an extra compensation.
  • The BIPT and the Centre for Cybersecurity Belgium sound the alarm concerning a fraudulent call plague

    Publications › Press release -
    Since the end of last week, hundreds of thousands of fraudulent phone calls have been detected in our country. Behind calls made from legitimate Belgian phone numbers we often find other foreign numbers. The callers then attempt to fraudulently obtain the personal data of the persons called.
  • Call for input regarding the ERGP Work Programme 2023

    News -
    ERGP Work Programme 2023
  • The BIPT publishes its national price benchmarking study for 2021

    Publications › Press release -
    Each year, we notice that the prices for telecommunications services in Belgium are generally quite high compared to the neighbouring countries. However, the new national price benchmarking study carried out by the BIPT shows that consumers can make significant savings by better defining the services they wish and by regularly comparing the telecom offers available on the market to completely benefit from the effect of competition.
  • Results of the benchmarking of the telecommunications service rates in Belgium [Tariffs applied in Q4 2021]

    Publications › Communication -
    For this seventh edition, the national price benchmarking is based on the household profile methodology.
  • National benchmarking 2021

    Pages
    In order to help consumers, the BIPT uses the example of ten “households”, ten types of users whose needs have been chosen in a varied and differentiated manner.
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