Bpost network

Bpost’s office network consists of a comprehensive network of postal service points comprising:

  1. post offices: post offices are run by bpost and provide the full assortment of services, i.e.:

    • the basic assortment;
    • carrying out transactions with regard to the basic bank service (transfers on a payment account and cash withdrawals from a payment account, account management operations, and payment transactions, including transfers and direct debits, among which standing orders);
    • the payment of domestic postal orders;
    • the sale, refund, change and exchange of fishing licenses;
    • receiving money deposits into accounts held with bpost or other financial institutions;
    • cash withdrawal from an account irrespective of the method proposed;
    • payment of postal orders;
    • receipt of postal transfer forms for payments out of one’s own account.
  1. postal stops: postal stops are contact points in which postal staff provides at least the basic assortment during a restricted number of hours.

  2. postal points (or “postal shops”): establishments run by a third party in name of and on behalf of bpost.

The basis assortment provided in the postal service points consists of:

  • receiving single piece mail and individual postal parcels forming part of the universal service, with the exception of items with a declared value;
  • keeping and delivering individual registered items and individual parcels forming part of the universal service and for which a message was left;
  • sale of stamps;
  • acceptance of deposits for the account of a financial institution limited to 500 euros. Deposits at the counter are accompanied by a structured communication;
  • in so far as possible, a minimum number of wrappings for postal items and parcels that are available for sale.