Universal postal service

The universal postal service includes both domestic and cross-border services and comprises the following:
  • the clearance, sorting, transport and delivery of postal items up to 2 kg;
  • the clearance, sorting, transport and delivery of postal parcels provided at single piece tariff up to 10 kg;
  • the delivery of postal parcels provided at single piece tariff coming from other Member States and weighing up to 20 kg;
  • the services for registered items and insured items.
bpost has been initially designated by law as universal service provider until 31 December 2018. bpost will then continue to provide the universal service on the basis of a management contract concluded with the State for a period of five years, i.e. until 31 December 2023. This means that bpost is obliged to provide the universal postal service on the entire territory at a defined quality and a reasonable price.
Other companies may also provide universal postal services albeit that for the delivery of letter post within the universal service – registered or not – a licence has to be obtained from BIPT.